The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe.

Memorial Sloan Kettering is seeking an Interpreter I to play a vital role in supporting communication between Limited English Proficient (LEP) patients, their families, and our care teams. In this role, you’ll help ensure clear, compassionate, and accurate communication throughout the patient’s care journey while also contributing to departmental projects, programs, and broader language access initiatives.

Role Overview

• Interprets and transmits accurately and in understandable terms, complex medical information from medical providers to patients, including interpretation of consent forms, diagnoses, during medical procedures, discharge plans and any other type of patient-related information.
• Independently assesses understanding of information conveyed and the need to ask for clarification or repetition if the message from either party is unclear.
• Recognizes when communications between patients, their family or caregivers and hospital staff may need to be adjusted for cultural nuances. Interprets accordingly and provides advice or education to hospital staff member as needed and with diplomacy.
• Resolves most issues and questions that arise in daily responsibilities without direct supervision. Escalates more complex situations to Language Services leadership.
• Manages schedule and uses tools available to mitigate downtime in the event of cancelled assignments, informing the department of any changes in a timely manner.
• Cultivates an environment that promotes collaborative work relationships across the organization that will ensure seamless coordination of care and services.

Key Qualifications

• 2-4 years of equivalent experience

Core Skills:

• Bilingual (English and Mandarin)

Additional Information:

• Schedule: Part-time; Monday to Friday, 18.75 hours a week. Hybrid. Hours between 9am to 5pm. Must be flexible. 2 days a week onsite.
• Location: 633 3rd Ave (Hybrid)
• Report to Senior Program Manager, Language Initiatives

Helpful links:

• Compensation Philosophy
• Benefits

Closing:

At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills.

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.  

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.