Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

Integrations Analyst

The largest and most impactful transformation in our 100+ year history is currently underway at New Balance. We have started a digital revolution, investing in exciting new capabilities for both our customers and associates. One of our primary initiatives is the reimagining of our global integration platforms that will unite our core business processes, aligning the demands of our channel sales with the real-time status of our supply chain. By unlocking new support functionality and consumer insights, this platform will allow us to anticipate and better serve the needs of our customers. We’re seeking agile thinkers who can quickly adapt in a collaborative, high-performance culture. Are you ready to join the revolution?

General Summary:

As a Configuration Analyst for integrations, you will build, configure, and maintain EDI and non-EDI integration solutions on the Partner LINQ platform, contributing to New Balance’s global digital transformation. You will play a central role in migrating legacy IBM Sterling EDI and Cleo Harmony MFT integrations onto Partner LINQ — configuring mappings, orchestration flows, and business rules — helping drive New Balance to be a Top 3 Global Athletic Brand through responsive, standardized integration workflows that support consistent business growth, expand market share, and strengthen brand equity and reputation

MAJOR ACCOUNTABILTIES:

• Create and configure mappings, process/orchestration flows, business rules, cross-reference schemas, and lookups within the PartnerLinQ Design Studio to meet business requirements.

• Convert existing IBM Sterling maps and Cleo MFT flows to PartnerLinQ, leveraging AI Mapping Agent / template-based tooling to standardize and optimize designs for reuse.

• Perform unit testing on all integrations, coordinate with end-system teams, and support SIT and UAT cycles, producing test result reports against production sample files.

• Manage controlled promotion of tested configurations (mappings, alerts, dashboards, partnerships) from lower to production environments, validating dependencies and completeness before migration.

• Support white-glove partner onboarding: gather EDI specifications, IDs, and connection details; build mapping templates; run connection and business-rule testing.

• Support production deployments and provide post-go-live hypercare, troubleshooting transaction and mapping issues and creating SOPs / runbooks.

• Follow approved integration governance patterns, intake, documentation standards, and SLA checkpoints for all net-new and migrated integrations.

REQUIREMENTS FOR SUCCESS:

Bachelor's degree in computer science, Information Systems, or related field (or equivalent experience). 3 to 5 years of Hands-on experience configuring EDI/B2B integrations, ideally on PartnerLinQ or a comparable platform (IBM Sterling, Cleo), preferred.

• Working knowledge of EDI standards — X12, EDIFACT/EANCOM — and common transaction sets (850, 855, 856, 810, 820, 846)

• Mapping to/from canonical and flat-file formats

• Data transformation using XML, JSON, flat files, and XSLT

• Target systems such as D365 F&O, SAP, SQL

• Transport protocols — AS2, SFTP, API/VAN

• PartnerLinQ Business Rule Engine, Cross Reference Schema, and Artifacts Migration (plus)

• Azure Integration Services (AIS) exposure (plus)

• Git / Azure DevOps (plus)

• Sterling→PLQ or Cleo→PLQ/AIS migration experience (nice to have)

• Solid analytical, documentation, and troubleshooting skills; ability to translate business requirements into detailed configurations. Good communication, critical thinking, and collaboration skills.

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Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while providing high levels of flexibility to associates. North American office-based associates are expected to come into the office on Wednesdays, with other occasional in-office days for in-person meetings and events as needed. Our offices are fully open and amenities are available across our North American office locations.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.