Bank of Singapore opens doors to new opportunities.

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!

The Innovation Specialist supports the Risk Management Division's Innovation and Continuous Improvement agenda by identifying opportunities to improve processes, enhance operational effectiveness and foster a culture of innovation. The role works across the Division to drive sustainable improvements and embed continuous improvement practices into day-to-day operations.

Key responsibilities include:

• Support the development and execution of the Division's innovation and continuous improvement strategy.
• Identify process optimisation opportunities through stakeholder engagement, process reviews, data analysis and performance assessments.
• Facilitate innovation workshops, ideation sessions and problem-solving forums to generate and evaluate improvement ideas.
• Support the implementation of process improvement, automation and efficiency initiatives across the Division.
• Apply continuous improvement methodologies and frameworks to improve business processes, controls and operational effectiveness.
• Develop and maintain mechanisms for benefits tracking, performance measurement and sustainability of improvement outcomes.
• Support innovation governance and portfolio reporting, including preparation of updates for management committees.
• Promote awareness and adoption of innovation and continuous improvement practices through communications, training and engagement activities.
• Collaborate with business, technology and support functions to drive implementation of approved initiatives.
• Act as a catalyst for cultural change by encouraging innovative thinking, experimentation and continuous learning across the Division.

Requirements

• University degree in Business, Engineering, Technology or a related discipline.
• Minimum 6 to 8 years of experience in innovation, business transformation, process improvement, operational excellence or related disciplines.
• Knowledge of Six Sigma, Design Thinking, Agile or other continuous improvement methodologies is preferred.
• Demonstrated experience facilitating workshops, process reviews and stakeholder engagement activities.
• Strong analytical and structured problem-solving capabilities.
• Ability to analyse data and translate insights into actionable recommendations.
• Excellent communication, presentation and influencing skills.
• Strong project coordination and execution skills with attention to detail.
• Experience within banking, financial services, risk management or regulated environments will be advantageous.
• Proactive, innovative and results-oriented individual with a strong passion for driving change and continuous improvement.