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Salary Range: $83,530.00 - $133,471.00 AnnuallyOSITION SUMMARY 

Get to Know Us

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

Job Summary:  

The Security Operations Center (SOC) Analyst serves as a working-level technical resource within the Baltimore City Information Technology (BCIT) Information Security (InfoSec) Division, responsible for continuous monitoring, detection, and initial analysis of cybersecurity threats targeting city infrastructure, systems, and data, escalating complex or high-severity matters to senior SOC staff. This role supports the intersection of threat intelligence, incident response, and security operations, helping translate threat data into actionable alerts under the guidance of senior analysts and SOC leadership. 

The IT Specialist III Analyst is expected to operate with moderate independence on routine monitoring, triage, and documentation tasks, escalating complex or high severity matters to senior SOC engineers, and collaborating with the Vulnerability Management team, network operations, and agency IT leads as directed. This position supports the security posture of Baltimore City's enterprise environment and helps ensure compliance with applicable frameworks including CJIS, HIPAA, CIS Controls, and NIST. 

Minimum Qualifications: 

On or before the date of filing the application, each candidate must: 

Education: Have a Bachelor of Science degree.

AND 

Experience: Have two years of related specialty IT experience (for example, but not limited to: system engineering, network engineering, information security, application programming, systems design, hierarchical/relational database management, GIS experience, custom report writing, or developing and supporting cloud-based software integration). Excellent verbal and written communication skills.

• Previous IT work lead experience is preferred.
• Previous IT experience in government is preferred.

OR 

Equivalency Notes: Have an equivalent combination of education and experience. Advanced technical credentials may be substituted for six months of experience or education. Multiple certifications may receive additional credit towards education/experience.

Licenses, Registrations, and Certificates: Advanced technical credentials, e.g., Project Management Professional (PMP), Certified Information Security Manager (CISM), preferred.

**APPLICATION DEADLINE: Please submit your application no later than 12:00 AM on the closing date to be eligible for consideration. ** 

**Preferred Qualifications

Education 

• Associate's or bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a closely related field 

• A high school diploma or equivalent combined with directly relevant experience may be considered in lieu of a degree 

 Experience 

• Minimum of 2 years of experience in cybersecurity or IT security operations, including exposure to SOC or security monitoring functions 

• Experience working in an analyst-level capacity with exposure to incident response and escalation procedures 

• Experience working within government, public sector, or regulated enterprise environments preferred 

Knowledge, Skills, & Abilities: 

• Knowledge of the installation, maintenance, and enhancement of microcomputer systems and mainframe client servers.
• Knowledge of the interrelationship of systems analysis, computer programming, and information technology operations.
• Knowledge of current trends and developments in network-based communications systems.
• Knowledge of computer-based communications protocols.
• Knowledge of security groups and roles and assignment of those roles.
• Skill in developing database queries and generating reports.
• Skill in installing, repairing, and troubleshooting network programs, hardware, and systems.
• Skill in cartographic map design, accuracy of presentation with required map components and elements, layout and design.
• Ability to analyze, apply logic and solve technology problems.
• Ability to establish and maintain effective working relationships with vendors, management, technical co-workers and support specialists, and system users.
• Ability to design complex systems consisting of a wide variety of programs, procedures, and forms.
• Ability to schedule and perform preventative and corrective maintenance procedures and repairs.
• Ability to write detailed technical reports and analyses.
• Ability to develop a working knowledge of computer systems software and operating systems.
• Ability to develop systems software and systems software testing procedures.

Additional Information

Background Check                                        

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed. 

Probation 

All persons, including current City employees, selected for this position must complete a mandatory six-months.

Eligibility 

Qualified candidates will be considered for vacancies as they arise, for a period of at least six months. The decision of the Director of Human Resources with respect to acceptable minimum qualifications is final.                                              

Education Accreditation 

Applicants’ education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency. Evaluation agencies information may be obtained at www.naces.org. 

Selection Process 

All candidates indicating the minimum qualifications on their applications will be placed on the eligible list without further examination. The training and experience of each candidate will be evaluated for appropriateness and quantity. It is essential, therefore, that you give complete and accurate information on your application. Vagueness or omission may prevent you from being considered for this position. Qualified candidates will not be listed in rank order.                              

Examination Process 

Applicants must provide sufficient information on their application to show that they meet the minimum qualifications for this recruitment. Successful applicants will be placed on the employment certified eligible list for at least six months. 

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be required to complete supplemental questions to further examine specific Knowledge, Skills and Abilities of the position. Therefore, it is important that you provide complete and accurate information on your application.                  

Financial Disclosure 

This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. The initial financial disclosure must be submitted within 30 days of hire. 

Your Recruiter: Ayomide Arodoye

If you have questions regarding this position, please contact Ayomide Arodoye, Recruitment & Talent Acquisition Specialist II via email at [email protected]

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodation during the hiring process should contact Human Resources directly. Do not attach your request for accommodation to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER