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Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Experience

• 5 years of experience in major system design and implementation or an equivalent combination of education and experience
• 2 years of experience in a clinical setting
• Experience in and in-depth knowledge of team-specific applications and technologies (product certifications where applicable)
• For Epic team, experience in and broad knowledge of multiple Epic modules and their interaction and expert knowledge of team-specific modules with appropriate certifications/proficiencies

Preferred Qualifications

• Experience in project management or leadership
• Experience in pediatrics

Education

• Bachelor's degree in a clinical field

Certification Summary

• Georgia license in a clinical field, e.g., Licensure as a Registered Nurse in the single State of Georgia or Multi-State through the Enhanced Nurse Licensure Compact, Respiratory Care Practitioner (RCP), Medical Technologist (MT), or Dietitian/Nutritionist

Knowledge, Skills, and Abilities

• Working understanding of Children’s Healthcare of Atlanta core systems and roles they play, including data flow and basic architecture and integration strategies
• Ability to lead projects from inception to completion
• Proven strong oral and written communication skills with diverse technical and non-technical populations
• Proven organizational, problem-solving, analytical, and time management skills
• Strong interpersonal skills to interact positively and productively with teams across organizational lines
• Creative problem-solver with strong focus on achieving objectives within prescribed timelines while maintaining quality standards and organization requirements
• Flexibility to manage multiple initiatives and shift priorities based on business needs
• Ability to perform job duties independently with minimal supervision

Job Responsibilities

• Acts as liaison between and across applications analyst teams and technical teams (e.g., vendors, infrastructure, security, and field services) and participates in cross-team assessment of new projects and needs.
• Advocates for end users and business partners, provides technical consulting and support to operational owners and leaders, facilitates business partnerships with Information Systems & Technology, and advises cross-department committees and initiatives.
• Communicates with and educates business partner teams with information regarding applications, projects, policies, and initiatives, with special emphasis on consistency, quality, and compliance with Children’s Healthcare of Atlanta and Information Systems & Technology standards and policies throughout the enterprise.
• Researches technology trends/directions, identifies and recommends tools and technologies using best practices/industry standards, and identifies alternative ways to utilize applications and technologies for optimization and elegant problem resolution.
• Provides and leads complex support services with very little management input, including applications software support, coordination of programming requests, system upgrade coordination, and vendor liaison activities.
• Advises, educates, and assists team members to propagate consistently high-quality design, build, and processes.
• Assists in orientation of new team members and mentoring of staff members.
• Follows and promotes prescribed regulatory, enterprise, and departmental policies, procedures, and service level agreements.
• Acts as a positive influence and change agent for compliance within and across teams.

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.