ABOUT THIS POSITION

We are looking for an Inbound Market Development Representative who will partner with sales and marketing stakeholders in a high-volume, lead management environment. This position is responsible for attaining activity-based metrics and qualifying new business to meet sales goals as well as improving the quality and quantity of our Account/Contact information. The ideal candidate will work diligently to qualify/disqualify leads, meet/exceed response times while providing consistent follow-up, and maintain attention to detail when working within our leads universe.

WHAT YOU'LL DO

• Convert Leads into Contacts, Accounts, and Opportunities
• Keep up with daily activity such as handling inbound calls, creating decision-maker contacts, and BANT qualification of inquiries
• Maintain best practices for finding, updating, and communicating accurate Account and Contact information to be used for prospecting and targeting efforts
• Support sales team in prospecting efforts by strengthening data quality within Waystar’s sales database
• Maintain an in-depth knowledge and understanding of Waystar solutions; understand and identify opportunities for prospects/clients
• All other duties and responsibilities as assigned

WHAT YOU'LL NEED

• You live our values with a positive attitude and respect for others

• Self-motivated, results-oriented individual with strong leadership, interpersonal and presentation skills

• Problem resolution skills, strong initiative and ability to create and improve processes

• Ability to self-manage projects and follow-through to completion

• Ability to thrive in a fast-paced, ambitious environment

• Ability to learn technical aspects of Waystar solutions

• You’re comfortable in a fast-paced environment, enjoy working cross-functionally, want to leave a stamp on the organization, and are the type of person who gets things done

• You have excellent written and verbal communication skills, with proficiency in Microsoft Office and PowerPoint

• You are detail-oriented with the ability to rapidly learn and take advantage of new concepts, business models and technologies

• You are highly organized with the ability to prioritize and execute many concurrent tasks

• Bachelor's degree or equivalent experience in business, marketing, or sales

• Excellent organization with strong business acumen who takes the initiative and can work independently or within a team to achieve established goals

Bonus Points

• You have 1 year experience in business or a related field

• Working knowledge of Salesforce.com, Outreach.io, and technical sales processes

• Knowledge of the software and technology industry preferred, especially in healthcare

WAYSTAR PERKS

• Competitive total rewards (base salary + bonus, if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
• Paid parental leave (including maternity + paternity leave)
• Education assistance opportunities and free LinkedIn Learning access
• Free mental health and family planning programs, including adoption assistance and fertility support
• 401(K) program with company match
• Pet insurance
• Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.