Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

The IM Senior Project Manager will be responsible for the collaborative leadership of assigned projects involving interdisciplinary teams.  The IM Senior Project Manager will be called upon to initiate planning, execution and completion of a project including appropriate transition requirements to ensure sustainability of the results.  The Senior IM Project Manager is responsible for the initiation, planning, execution, control and closure activities of multiple technology and/or program-related multi-phased projects across multiple teams.  The position manages the work of the project team, insuring on-time, on-budget completion of the work efforts.  The position will interact with all stakeholders affected by the project, including executive/project sponsors, front line staff, operational owners, IM services and vendors.  A project that’s significant enough to have a Senior Project Manager assigned to it often involves many different elements. Multiple departments may carry the responsibilities of different assignments, but the Senior Project Manager is responsible for making sure that all departments come together in a timely manner to complete the overall goal. This requires the ability to schedule tasks and coordinate with various team members to accomplish the results. The completed project may require different layers to be performed by different teams. Senior Project Managers are therefore responsible for keeping the projects on track and possessing the ability to foresee the entire project as a whole at all times. The only way that a Senior Project Manager can successfully perform these tasks is through communication. It is very important for Senior Project Managers to communicate frequently with all members that are involved in the project and not make any assumptions. A failure to effectively communicate at any layer of the project could result in missed deadlines, unsatisfactory performance and poor outcomes.

Essential Job Functions:

• Responsible for overall project management of assigned projects, from initiation through final completion and transition for sustainability of outcomes as directed by PMO leadership.

• Leads end-to-end Epic EMR projects from initiation through closure across multiple modules (Inpatient, Ambulatory, Emergency, Perioperative, Revenue Cycle, etc.)

• Ability to work effectively with multiple levels of organizational staff from front line to senior leaders and executives.

• Facilitates and manages multi-disciplinary teams assigned to various projects; assists operational owners to set goals and priorities for project.

• Collaborate closely with operational process owners to develop and refine project plans to effectively achieve the desired outcomes including budgetary needs.

• Maintain accurate project plans to ensure timely completion of activities as designed, modifying with collaboration of project leadership timelines and expectations to ensure successful outcomes.

• Initiates, develops, executes and manages detailed project/work plans, schedules, project estimates for resource requirements and status reports.

• Effective issue resolution and conflict management skills throughout the process to ensure the team continues to move forward.

• Effective communication skills to keep both the project team and the department leadership informed of project progress, highlighting any issues/barriers with possible solution plans, and reinforcing a team-focused culture for the project.

• Developing communication plans of improvement/change efforts.

• Recognition of ownership to the various processes, i.e., operational leads as owners of the work process being worked on, project manager with joint leadership to maintain momentum of the project while respecting others.

• Follow department processes and protocols to support effective oversight across all projects in play at any given time. Insures that projects are performed to Information Management Department Standards.

• Builds and maintains a strong partnership and cohesive support with the entire hospital community.

• Foster teamwork and camaraderie among project teams and assist with coordination of activities to support these efforts.

• The Senior Project Manager will interface regularly with Senior Directors, Vice Presidents and Executives.

• The Senior Project Manager will provide leadership support to the PMO Office and assisting Project Coordinators and Project Managers.

• The Senior Project Manager may have PMO Office Leadership responsibilities.

• IM specific:

• Provides leadership around management of work order processes.

• Leads and participates in departmental process improvement.

• Insures departmental standards are maintained for client and server hardware, operating systems, client images and clinical and business applications.

• Serves as liaison and facilitator between IM/IT department staff, vendors and operational owners.

• Other duties as assigned

Knowledge, Skills and Abilities:

• Bachelor’s degree required. Masters preferred.

• Project management experience in the healthcare industry required, 5 plus years of experience.  Project Management certification preferred.

• Demonstrated experience in managing complex enterprise intra/interdepartmental projects.

• Experience in large complex system implementations and/or managing multi-phased health care IT projects a plus.  Experience with Epic applications a plus.

• Excellent project management, organizational skills and change management skills.  Able to organize and manage a project from initiation to implementation through to sustainability.

• Effective communication, conflict resolution and problem resolution skills, including facilitation of groups, presenting to groups at all levels, assisting guiding others to present effectively.

• Effective listening skills to understand various perspectives and ability to synthesize findings to achieve results.

• Excellent analytical and process/systems thinking skills; excellent problem-solving skills. 

• Demonstrated skills in the use of excel, visio, power point, and other Microsoft Office products.  MS project preferred. 

• Excellent written and verbal delivery skills.

• Excellent interpersonal skills, including ability to understand and articulate the needs of the customer and assist them in making the necessary decisions to accomplish their objectives.

• Demonstrated ability in earning creditability with leaders across the healthcare organization including clinicians.

• Ability to challenge team members to perform against designated timelines in a team-oriented manner.

• Experience in an Academic Medical Center is preferred.

Education

Pay Range

At Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children’s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

• Supplemental Life, AD&D and Disability
• Critical Illness, Accident and Hospital Indemnity coverage
• Tuition assistance
• Student loan servicing and support
• Adoption benefits
• Backup Childcare and Eldercare
• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
• Discount on services at Lurie Children’s facilities
• Discount purchasing program

There’s a Place for You with Us

At Ann & Robert H. Lurie Children’s Hospital of Chicago and its affiliates (collectively “Lurie Children’s”), we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints — recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging and allyship. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.  

Lurie Children’s and its affiliates are equal employment opportunity employers.  We value diversity and are committed to creating an inclusive environment for all employees.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law. 

For questions about how to request an accommodation please contact: [email protected]

AI Notice 

Lurie Children’s utilizes certain AI-enabled features within our recruiting platform to support candidate engagement and assist recruiters in identifying and prioritizing applicants whose experience aligns with job requirements. All employment decisions are made by individuals.

It is a civil rights violation with respect to recruitment, hiring, promotion, or employment for an employer to use artificial intelligence that has the effect of subjecting employees to discrimination on the basis of protected classes under the Illinois Human Rights Act or to use zip codes as a proxy for protected classes.

For questions about the use of artificial intelligence in this process or any additional support, please contact: [email protected]