Human Resources Business Partner (Madrid)

About Cigna Healthcare

Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide.

Our mission is to improve the health, well-being, and peace of mind of those we serve.

Join our globally recognized brand, where trust, communication, and a positive culture are at the core of everything we do. Our leadership is consistent, approachable, and supportive, helping to foster well-being, professional growth, and work-life balance.

At Cigna, you will be part of a purpose-driven team that values innovation, inclusion, compassion, and impact. Grow with us and help shape the future of healthcare.

About the Role

We are looking for an experienced and adaptable Human Resources Business Partner to join our HR team in Spain.

This position offers a distinctive combination of operational HR partnership and strategic project delivery. The role will focus on supporting a defined employee population in a highly regulated environment, providing trusted guidance to employees and managers while ensuring alignment with Spanish/EU employment legislation, internal policies, and applicable regulatory requirements.

Strategic HR initiatives that enhance employee experience, strengthen manager capabilities, foster engagement, and contribute to organizational transformation, are also fundamental part of the role.

You will work with a highly diverse employee population, from contact center and customer operations teams to healthcare professionals and medical specialists. Success in the role requires cultural agility, sound judgement, empathy, and the ability to adapt your communication style to different audiences.

As part of both the EU and global HR teams, this role offers the opportunity to collaborate closely with HR colleagues across Europe and contribute to broader global initiatives.

You'll Be Responsible For

• Acting as the primary HR partner for assigned business areas and providing support throughout the employee lifecycle.
• Advising managers and employees on employee relations, performance management, organisational change, workforce planning, and other people-related matters.
• Ensuring compliance with Spanish employment legislation, internal policies, and relevant regulatory requirements.
• Managing employee information, transactions, reporting, and HR processes through Workday.
• Collaborating with HR Centres of Excellence and Shared Services teams to deliver a consistent, high-quality employee experience.
• Leading and supporting employee engagement initiatives and related action plans.
• Designing or coordinating manager education and capability-building programmes.
• Supporting internal communication initiatives that strengthen organisational culture and employee connection.
• Coordinating local inclusion and compliance initiatives.
• Promoting awareness of AI, responsible adoption, and practical use cases across the workforce.
• Identifying opportunities to simplify HR processes, improve data quality, strengthen controls, and enhance operational efficiency.
• Supporting broader HR transformation and change management initiatives across a highly diverse, multicultural and talented workforce.

What You'll Bring to the Role

• Bachelor's degree in Human Resources, Business Administration, Law, or a related field.
• Proven experience as an HR Business Partner, HR Generalist, or in a comparable broad HR role.
• Strong knowledge of Spanish employment law and HR best practices.
• Experience supporting employee populations in regulated sectors such as healthcare, insurance, financial services, or a similarly compliance-focused environment.
• Hands-on experience using Workday, reporting tools and employee data management is highly valued.
• Fluent Spanish and English, both written and spoken, is essential.
• Strong stakeholder management, relationship-building, communication, and influencing skills.
• Experience leading people-related projects and supporting organisational change.
• Ability to manage multiple priorities while maintaining accuracy, confidentiality, and sound judgement.
• Curiosity for innovation and interest in emerging HR technologies, including AI-enabled solutions.
• A proactive, adaptable, collaborative, and solution-focused mindset.

Why You'll Love Working Here

• Competitive salary and attractive benefits package.
• Multicultural and hybrid working environment.
• Private Medical Insurance.
• Employee Wellbeing Benefits.
• Educational Development Programme.
• Exposure to strategic HR, transformation, and AI-awareness initiatives.
• The opportunity to make a meaningful impact in a leading global healthcare organisation.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the healthcare system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Equal Opportunity Statement

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email [email protected] for support. Do not email this address for an update on your application or to provide your resume, as you will not receive a response.

About Cigna Healthcare

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.