Skill required: Case Management - Workday Talent Management
Designation: HR Service Delivery Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • We are looking for a detail-oriented and proactive professional with experience in HR operations, employee lifecycle management, or leave administration. The ideal candidate should be capable of managing Leave of Absence (LOA) requests, coordinating with employees and stakeholders, maintaining accurate records, ensuring policy compliance, and providing excellent customer service. • Knowledge of HR systems, strong communication skills, attention to detail, and the ability to handle confidential information are essential for success in this role. This aligns with responsibilities and competencies described in internal LOA administration documentation. • Knowledge of HR systems, strong communication skills, attention to detail, and the ability to handle confidential information are essential for success in this role. This aligns with responsibilities and competencies described in internal LOA administration documentation.
What are we looking for? • Experience in HR Operations, Recruiting, or Leave Administration • Strong stakeholder management and communication skills • Ability to manage LOA cases and documentation • Knowledge of HR systems and processes • Attention to detail and compliance mindset • Ability to handle confidential employee information • Strong problem-solving and organizational skills • Leave of Absence (LOA) administration and employee lifecycle processes • HR Operations and Recruiting processes • HR systems such as Workday, SAP SuccessFactors, or similar HRIS platforms • Stakeholder management and employee support • Leave tracking, reporting, and compliance management • ServiceNow, ticket management, and case management tools • Microsoft Excel, PowerPoint, and data analysis • Process documentation and continuous improvement
Roles and Responsibilities: • In this role you are required to solve routine problems, largely through precedent and referral to general guidelines. • Your expected interactions are within your own team and direct supervisor. • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments. • The decisions that you make would impact your own work. • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work. • Please note that this role may require you to work in rotational shifts

Any Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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