At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

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Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.   

As an HR Generalist, you will support HR strategies and workforce needs for the institute, division and/or hospital. You will serve as the Program Manager for one or more HR-specific programs, providing counsel and direction to management of HR functions. In this role, you will also assist in areas of caregiver relations, compensation, performance management and development, team effectiveness and caregiver engagement. While you may not interact with patients directly, your efforts will leaving a positive, lasting impression – from the moment they enter the facility to the time they return home. 

A caregiver in this position works Monday through Friday from 8:00 a.m. -- 5:00 p.m.    

A caregiver who excels in this role will:  

• Under the direction of the Director HR Services, support the HR strategic plan and established Objectives & Key Results (OKRs) for the assigned areas. 

• Act as a confidential advisor on performance management, disciplinary actions, performance improvement plans, and investigations.   

• Counsel client groups and facilitate conflict resolutions. 

• Interpret and advise on policies and programs encompassing all aspects of Human Resource Management to all levels of caregivers. 

• Conduct investigations and make recommendations to business leaders.  

• Facilitate the Right of Review process. 

• Build and maintain relationships with the various human resources center of excellence (COE) partners and ensure communication of programs and their implementation to all employees. 

• Navigate and pull reports from various systems such as Kronos, HRIS (Workday), My Learning, etc. 

• Analyze HR and business metrics and provide recommendations to the HR Director and leadership.  

• Support regulatory practices to promote fair and equitable treatment of caregivers.  

• Maintain regulatory knowledge and expertise.   

• Partner with the legal department as needed/required. 

• Determine development needs of specific segments of the organization and provide developmental training. 

• Provide support in workforce planning to include partnering with talent acquisition and compensation to review requests such as promotions, equity reviews and job reclassifications and providing recommendations to leadership. 

• Support the process for all regulatory/accreditation surveys such as Joint Commission, CMS and ODH. 

• Monitor compliance with organizational initiatives (e.g., compliance modules, flu, engagement, etc.) 

• Participate in organizational leadership councils and committees as appropriate. 

Minimum qualifications for the ideal future caregiver include:  

• Bachelor’s Degree in Human Resources, Business or a related field and five years of progressive HR experience
• OR High School Diploma/GED and nine years of experience
• OR Associate’s Degree and seven years of experience 

• Knowledge of employment and labor laws (EEO, FLSA, OSHA, FMLA, ADA, NLRA, etc.) 

• Strong critical thinking, relationship building, communication, group facilitation and presentation skills 

• Proficiency in Microsoft Office applications 

Preferred qualifications for the ideal future caregiver include: 

• Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) Certifications 

Physical Requirements:

• Ability to perform work in a stationary position for extended periods.
• Ability to travel throughout the hospital system and, in some locations, off-site.
• Ability to operate computer and other office equipment.
• Ability to communicate and exchange accurate information.
  

Personal Protective Equipment:        

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.