The HR Engagement Specialist promotes employee engagement and belonging through departmental programming and administration of onboarding and retention programs. They provide direct customer service and operational support to ensure prompt, courteous and knowledgeable service to all customers.  They also contribute to the smooth and employee-focused work of the People Operations team focused on time entry, absence management, benefits, payroll and maintaining accurate employee information in the HRIS tool (Oracle HCM). 

This is a full time, benefits eligible, hourly position with a hiring range of $25.20 - $28.35 per hour.

Core Responsibilities:

• Serve as point of first contact for the department, responding to inquiries from customers, and directing inquiries to the appropriate resources/channels.
• Administer the new employee onboarding process, orienting new employees to HR resources, and collecting HR paperwork and personal information in a timely manner.
• Lead the bi-weekly New Employee Orientation – with direction and support as needed from the People Experience team lead – from planning and communication, to facilitation and delivery of Oracle HCM training.
• Assist the People Operations Manager in ensuring employee inquiries/requests are attended to in a timely manner. This includes, but is not limited to, monitoring the ticketing system, ensuring tickets are assigned, and following up about tickets needing attention.
• Coordinate employee engagement and professional development programs such as monthly employee events and the Rewards & Recognition program.
• Assist with mass communication of HR initiatives and regular campus wide processes such as bi-weekly payroll and annual tax forms.
• Support People Operations team on projects, including but not limited to process improvement and data clean-up.
• Maintain the HR website, ensuring key information is available to employees in a concise, organized and consistently branded format.

Requirements

• Associate’s degree preferably in Human Resources, office management or related field.
• Excellent communication skills, both written and oral. Strong attention to detail and ability to manage complex tasks and projects.
• Able to juggle multiple tasks in a fast-paced environment and handle confidential information with discretion.
• Able to project a warm, welcoming, and competent image to customers and meet all customers where they are in providing support.
• Experience working with cloud-based human capital management system(s) such as Oracle or Workday is desirable.
• Proficient in Microsoft Office suite including Word, Excel, PowerPoint, team collaboration and database systems.
• Solid knowledge of general office procedures, equipment, etc.
• 2+ years of HRIS or payroll operations experience required, preferably in higher education.

Physical Demands and Working Conditions:

Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.

Other:

An offer for this position is contingent upon successful completion of a criminal background check and references.

Benefits

As an employee of Middlebury College in Vermont, you will enjoy being part of a vibrant supportive community.

Middlebury offers its employees excellent compensation and competitive health, dental, life, disability, generous retirement matching, and vision benefits, and a generous time-away program - up to 34 days per year, increasing as the term of service lengthens. Employees are eligible for robust educational assistance programs. The result is a very high quality-of-life in a gorgeous setting. Middlebury College offers its employees excellent compensation and other perks of employment including:

• MiddCard Privileges: access to athletic facilities, discounts at the college store, library privileges, and cultural and sporting events. Spouses or domestic partners are eligible to receive a card with the same privileges.
• Discounts on season passes at Middlebury College's Snow Bowl, the Ralph Myhre Golf Course and the Rikert Outdoor Center.
• Access to our Partner Inclusion Program that provides comprehensive support services to the spouses and partners of Middlebury employees.
• A full listing of our benefit offerings can be found on our website or click to see some of the other fun perks of working at Middlebury, whether in Middlebury, VT or Monterey, CA!

Middlebury College is an equal-opportunity employer where diversity, equity, and inclusion are core values. To this end, the College recruits talented and diverse faculty, staff, and students from across the United States and around the world. Middlebury College encourages applications from women, people of color, people with disabilities, and members of other protected classes and historically underrepresented communities. The College also invites applications from individuals who demonstrate an ongoing commitment to advancing diversity, equity, and inclusion in the workplace.