Location

SAINT LOUIS, MO 63130

Scheduled Hours

40

Position Summary

Provides specialized support in HR data and records management, serving as a primary source of information for their schools and/or departments regarding appointment and payroll policies and procedures. Utilizes Workday to process, troubleshoot, evaluate and support decisions aligned with University policies and data governance standards.

Job Description

Data Management:

• Ensures on-time and accurate completion of transactions/data entry in a high volume HCM including, but not limited, to creating leave requests, submitting corrections to pay and vacation balances, processing sign-on bonuses and processing transactions.
• Ensures accurate application of academic appointment data to the system as well as various departments which include tenure status, rank, academic track, and named professorships, as needed.
• Adheres to University and HR regulatory standards for data management and integrity and validates supporting documentation. 
• Monitors monthly reports including minimum wage (in various states/metro areas), living wage and exempt employee’s salary and works with departments to resolve any issues.
• Enters and audits monthly and biweekly payroll documents for accuracy and timeliness, adhering to University deadlines.

Customer Service:

• Quickly and effectively responds to all departmental questions related to transactions as well as adheres to timeline driven standards. 
• Facilitates problem resolution across HR/Payroll with limited escalations such as: system login and navigation, transaction status as well as policy, program and process questions related to Human Capital Management (HCM), compensation, benefits, Leave of Absence (LOA), time entry and payroll data, academic and information.
• Assists departments with staff salary and merit planning. Conducts simple analysis and resolves issues.
• Serves as a liaison to payroll and other areas of the University by responding to high-volume policy and procedural questions in a timely manner. 

Maintains Standards:

• Adheres to established Service Level Agreements (SLAs) and communicates with Team Lead as issues arise to remain in compliance.
• Engages in continual improvement through on-going training.

Support:

• Provides back-up support and assistance to the team. Participates in business process testing and initiatives as appropriate for assigned area of support.

Working Conditions:
Job Location/Working Conditions:

• Normal office environment.

Physical Effort:

• Typically sitting at a desk or table.
• Repetitive wrist, hand or finger movement.
• Ability to move to on and off-campus locations.

Equipment:

• Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications/Professional Licenses:

No specific certification/professional license is required for this position.

Work Experience:

Large, Complex Human Resources/Payroll Service Center Environment (2 Years)

Skills:

Computer Navigation, Microsoft Office

Driver's License:

A driver's license is not required for this position.

More About This Job

Preferred Qualifications:

• Two or more years of college courses in accounting, business, human resources (policy/procedures/law), and/or computer science and experience in Human Capital Management (HCM), payroll and leaves of absence.  

Preferred Qualifications

Education:

No additional education unless stated elsewhere in the job posting.

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Absence Management, Adaptability, Analytical Thinking, Business, Computer Science, Critical Thinking, Customer-Focused, Deadline Management, Detail-Oriented, Fast-Paced Environments, Human Capital Management Systems, Human Resources (HR), Labor and Employment Law, Payroll, Policies & Procedures, Regulations, Sound Judgment, Teamwork, Workday Software, Working Independently

Grade

G09-H

Salary Range

$23.37 - $36.19 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Take advantage of our free Metro transit U-Pass for eligible employees.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.