We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

 

How You’ll Shine:
The Housekeeping Rooms Controller Status Board Dispatcher will support general Resort and Housekeeping/Maintenance operations by answering all incoming calls for housekeeping services, relaying information to the appropriate team member(s) or department and follow up on completion of expectations to ensure prompt and efficient guest satisfaction.

The Status Board is a critical position within our Housekeeping Department and plays an essential role in our daily operations. This position is responsible for coordinating room status updates, communicating with GRAs, supervisors, inspectors, and Front Desk, and ensuring accurate and timely information to support room readiness and guest satisfaction.

Maintaining adequate coverage in this area is extremely important to ensure smooth daily operations and avoid communication gaps or delays in releasing rooms.

How You'll Make an Impact:
Act as direct liaison between resort guests and housekeeping staff. Respond to all incoming guest and front desk requests for housekeeping or maintenance services. Run daily clean/dirty unit reports. Record, delegate and monitor housekeeping productivity for timely completion. Report status of assignments and communicate readiness of units to Front Desk and management. Perform basic clerical assignments. Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors.

What You’ll Bring:

• Detail oriented with organizational and time management skills.
• Ability to direct personnel to achieve desired results.
• Ability to prioritize customer and operational needs and requests.

 

 

 

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

 

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.