We’re People People. Are you?

We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.

But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

What you’ll be doing

Essential Elements:

• Ability to adhere to Sonesta grooming standards.
• Ability to lift and move approximately 75 pounds.
• Ability to push / pull carts weighing approximately 200 pounds.
• Ability to bend, squat, kneel, climb (including stairs) and reach continually on a daily basis.
• Ability to operate and control industrial maintenance equipment (for example: floor buffers, carpet cleaners, etc.)
• Ability to perform tasks requiring sustained repetitive motion (for example: cleaning windows, vacuuming, etc.)
• Ability to hear guest voices through a closed door.
• Ability to sustain outdoor elements including heat, wind, rain and cold.
• Ability to communicate with guests and be able to direct/escort them to the various facilities and functions within the hotel.

Job Tasks:

• Maintain a quiet, professional atmosphere in all guestrooms, corridors and public areas.
• Follow procedures for reporting to work, taking meal breaks and end of shift.
• Follow bending/lifting techniques.
• Ensure chemicals are mixed properly and bottles filled as required.
• Ensure linen rooms are properly stocked.
• Follow procedures for processing torn and stained linen.
• Ensure linen bags are emptied in a timely manner.
• Ensure trash bags are emptied in a timely manner.
• Follow procedures established for cleaning Room Service tables and / or trays.
• Follow procedures established for cleaning windows, mirrors and brass.
• Maintain the cleanliness of vending areas.
• Maintain the service area landings; cleaning and stripping of floors as required.
• Follow procedures established for vacuuming corridors and public areas.

Anticipated Pay Range & Additional Job Information

How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between. 

Here’s a snapshot of what we offer: 

• Medical, Dental & Vision Insurance  

• Health Savings Account (HSA) with Company Match  

• 401(k) Retirement Plan with Company Match  

• Paid Vacation & Sick Time  

• Paid Parental Leave  

• Company-Paid Life Insurance  

• Company-Paid Short-Term & Long-Term Disability  

• Hospital Indemnity, Critical Illness & Accident Insurance  

• Educational Assistance  

• Sonesta Hotel Discounts (yes, you’ll want to use these ✈️)  

• Additional Perks & Employee Discounts 
  
  

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Before You Apply

To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.