• Manages supply readiness for home care visits on assigned trials.  

• Meets with internal teams to coordinate efforts to facilitate healthcare professionals’ (HCP) onboarding and training to include access to technology platforms necessary to complete protocol visits.  

• Evaluates healthcare professionals' (HCP) qualifications, licensure, and CVs to hand off to the HTS Project Manager for further review.  

• Participates in ongoing training for recertifications and on new regulations.  

• Represents the department internally and externally at meetings, strategic projects, and initiatives as per the business requirements.  

• Mentors, guides, and supports junior team members.  

• Participates in process improvement initiatives.  

• Acts as the liaison between clinical sites, HCPs and vendors.  

• Clinical site contact for questions, concerns, and escalations. 

Education and Experience Requirements:
• Bachelor's degree or equivalent and relevant formal academic / vocational qualification
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 2+ years).

In some cases an equivalency, consisting of a combination of appropriate education, training
and/or directly related experience, will be considered sufficient for an individual to meet the
requirements of the role.

Knowledge, Skills, Abilities:

• Good written and verbal communication skills and a strong command of the English language and grammar  

• Strong interpersonal, planning, organizational, problem-solving, and decision-making skills  

• Proficient working knowledge of Microsoft Office suite  

• Ability to work in team environment, as well as work independently with moderate guidance  

• Solid relationship building with 3rd party management  

• Ability to provide customer service with the highest standards of quality and excellence  

• Ability to multi-task as necessary  

• Performs a wide range of variable tasks as dictated by changing conditions and demands 

Working Environment:
Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

• Work may be performed in a home-based environment with exposure to electrical office equipment.

• Rarely travels both domestic and international.

Why join us?
When you join Thermo Fisher Scientific, you become part of a global team that values passion, innovation, and a commitment to scientific excellence. You’ll work in an environment where collaboration and development are part of the everyday experience—and where your contributions truly make a difference.

Apply today to help us deliver tomorrow’s breakthroughs.