About Cigna Healthcare

Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide. Ranked 13th on the Fortune 500 in 2025, Cigna is recognized as one of the most trusted and influential names in the industry.

Our mission is to improve the health, well‑being, and peace of mind of those we serve.

You’ll join a globally recognized organization where trust, clear communication, and a positive culture shape how we work. Our leaders are consistent, approachable, and supportive, helping you maintain balance while doing meaningful work.

We look for people who thrive in collaborative environments, care about meaningful change, and want to grow in a company that puts people first. At Cigna Healthcare, your work contributes to better care experiences and supports customers through important moments in their lives.

About the Role

You’ll join the Health Partnerships team within a newly formed Partnerships & Controls function, supporting how Cigna Healthcare works with key external partners. This role exists to strengthen governance, transparency, and insight across partnerships, helping the organization manage risk and create value in a dynamic, international environment where priorities may evolve.

What You’ll Do

• Help apply and embed a consistent partnership governance framework across the organization, creating first and supporting adherence later to agreed standards and controls
• Analyze partner performance trends to identify risks, opportunities, and improvement areas, providing clear insights to support decision‑making
• Coordinate governance reviews, forums, and follow‑ups with internal teams and external partners to ensure actions are tracked through to completion
• Work closely with regional and functional teams to support the application of global partnership standards at a local level
• Support the implementation of partnership operating models, contributing to process improvement and automation initiatives
• Maintain oversight of partnership activities, ensuring issues are surfaced early and managed appropriately in a fast‑moving environment

What You’ll Bring

• A bachelor’s degree in healthcare administration, business, operations, or a related field (or equivalent experience)
• 5 years experience working within healthcare insurance operations, provider relations, or partnership operations
• A solid understanding of how healthcare providers, insurers, or third‑party administrators operate together
• Experience working across multicultural or international environments
• The ability to manage multiple priorities at the same time and follow work through to resolution
• Clear and structured communication skills, with the confidence to work across different stakeholder groups

Skills

Soft Skills

• Structured and analytical thinking
• Adaptability and comfort working in evolving environments
• Adaptability and comfort working in multicultural environment
• Stakeholder coordination and follow‑through
• Clear written and verbal communication
• Problem‑solving with a practical mindset

Technical / Functional Skills

• Performance reporting and KPI analysis
• Using dashboards and data to generate insight
• Understanding of governance frameworks and controls within regulated environments
• Process improvement and operational coordination

Nice to Have (optional)

• Experience supporting global or regional partnership models
• Exposure to automation or operational improvement initiatives
• Advanced degree in a relevant field -clinical background included

Why Join Us

• Competitive salary and benefits package
• Multicultural and hybrid working environment
• Private Medical Insurance and employee wellbeing benefits
• Access to an educational development program to support continuous learning
• Opportunity to gain visibility across global teams and contribute to high‑impact initiatives

About Cigna Healthcare

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.