Primary Duties

• Manage end-to-end import quota operations, including planning, application control, and utilization tracking for each importer.  

• Ensure accurate and timely quota management through manual tracking and improve operational accuracy to prevent business impact.  

• Identify and resolve quota-related operational issues by coordinating with internal and external stakeholders, and drive implementation of effective solutions.  

• Monitor and improve quota management processes, including standardization and efficiency improvement of manual operations.  

• Maintain accurate records, documentation, and reporting related to quota application, quota acquisition, utilization status, and remaining quota balance.  

• Coordinate with relevant stakeholders to align quota planning with business needs, shipment plans, regulatory requirements, and importer responsibilities.  

• Support risk mitigation by identifying potential quota shortage, overuse, delays, or compliance issues in advance and escalating them to management as needed.  

• Perform other logistics, import/export, or supply chain related duties as assigned by leadership and management.  

Skills Required

• Min. 5 years’ experience in logistics, supply chain, import/export operations, customs, or related fields.  

• Strong Microsoft Excel skills and ability to manage large volumes of operational data accurately.  

• Experience in process management, operational control, and manual data tracking.  

• Strong analytical and problem-solving skills with high attention to detail.  

• Ability to coordinate with multiple stakeholders across functions and follow up until completion.  

• Business-level communication skills in English and Bahasa Indonesia.  

• Ability to adapt to changing regulations, business needs, and operational priorities.  

Nice to Have Skills:  

• Knowledge of Indonesian import regulations and customs procedures.  

• Experience working with government authorities or regulatory compliance matters.  

• Experience with quota, license, permit, or regulatory document management is advantageous.  

Expected Candidate Profile:  

• Strong ownership and accountability for business-critical operations.  

• Able to work under changing regulations and business requirements.  

• Effective communicator who can build relationships with internal and external stakeholders.  

• Continuous improvement mindset with the ability to standardize and optimize processes.  

• Detail-oriented, reliable, and able to maintain accuracy when handling manual operational data.  

• Proactive in identifying risks, escalating issues, and proposing practical countermeasures.  

Qualifications/Requirements (min requirement to fulfill the position)  

• Bachelor’s degree in Logistics, Supply Chain Management, International Trade, Business Administration, or related field preferred.  

• Relevant experience in logistics, supply chain, import/export operations, customs, quota management, or regulatory compliance preferred.  

• Experience handling operational data, reporting, tracking sheets, and cross-functional coordination.