Employment Type

Closing Date

Job Title

Job Summary

Job Description

Who We Are

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.

What is the focus of the role?

The Global Property Principal is responsible for the operational performance and optimisation of Telstra’s global commercial and non-network property portfolio. The role leads the effective operation of our workplaces and property services, ensuring they are safe, secure, compliant and commercially effective, while delivering a great experience for our people and acting as a key strategic and operational interface across Global Property, the business and our property service partners

What We Offer

Performance-related pay
Access to thousands of learning programs so you can level-up
Global presence across 22 countries; opportunities to work where we do business.

Purchased annual leave scheme

Additional Telstra day off

Additional 30% off Telstra products and services

Toolkit provided (laptop + mobile phone + plan paid for)

What You’ll Do

Drive the delivery of successful program initiatives and projects across multiple operations to deliver best practice outcomes for stakeholders

• Lead the operational management of Telstra’s global commercial and non-network property portfolio, ensuring workplaces and property services are delivered effectively through our internal teams and property service partners.
• Drive portfolio performance and optimisation, balancing operational requirements, employee experience, utilisation, cost, risk and longer-term property strategy.
• Oversee the delivery of property initiatives across our Hub, Local and Depot portfolio, including relocations, consolidations, minor and major works, capital programs and asset lifecycle requirements.
• Own the performance of key property service partners, including service delivery, commercial performance, KPIs, issue resolution and continuous improvement.
• Ensure workplace operations meet requirements for safety, security, compliance, accessibility and operational resilience, with clear ownership of risks, controls and remediation.
• Lead property data, reporting and insights to improve decision-making, portfolio performance and operational efficiency, with a strong focus on automation and simplification.
• Build strong relationships across the business and with external partners to resolve operational issues, anticipate future requirements and improve property outcomes.
• Lead procurement and supplier management activities and oversee Opex and Capex planning, forecasting, performance and optimisation.
• Maintain effective property governance, frameworks, standards and controls, ensuring clear accountabilities, decision-making and escalation across the portfolio.
• Drive continuous improvement across Global Property, simplifying processes and establishing consistent ways of working across domestic and international locations.

About You

• Extensive experience leading property operations across a large, complex, multi-site portfolio, with accountability for operational performance, service delivery, risk and issue resolution.
• Strong commercial property experience, with a demonstrated understanding of facilities management, portfolio optimisation, property services, asset management and workplace operations.
• Demonstrated experience leading workplace and property transformation from strategy through to implementation, ensuring changes are successfully delivered and embedded into ongoing operations.
• Demonstrated experience managing outsourced property or facilities service providers, including supplier performance, commercial outcomes, service levels and continuous improvement.
• Strong financial and commercial capability, including Opex and Capex planning, forecasting and cost optimisation.
• Proven ability to lead multiple property programs and operational priorities concurrently in a complex environment.
• Strong understanding of property risk, safety, security, compliance, governance and assurance requirements.
• Proven people leadership capability, with the ability to lead teams and influence outcomes across internal and external partners.
• Relevant tertiary qualifications in property, facilities management, project management, business or a related discipline. Relevant industry qualifications or equivalent experience are highly regarded.

Skills

Commercial Acumen | Property & Facilities Operations | Portfolio Optimisation | Supplier & Contract Management | Financial Management | Risk & Governance | Operational Excellence | Business Partnering | Stakeholder Management | Analytical Thinking | Strategic Thinking | Influential Communication | Continuous Improvement

If you enjoy collaborating with different people and delivering amazing experiences for the customer, we want to hear from you!

As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. 

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.