Essential Functions 

• Monitor and control transmission and distribution gas system operations, to ensure safe and reliable service. 

• Ability to perform effectively during normal, abnormal, and emergency operating conditions, including implementation of emergency response procedures. 

• Maintain system gas balance through effective coordination of supply, demand, storage, and transportation resources. 

• Responsible for documenting activities and complying with all PHMSA, Control Room Management (CRM), DOT, and company policies, procedures, and qualification requirements. 

• Troubleshoot system issues and alarms utilizing Supervisory Control and Data Acquisition (SCADA) data and communicate findings with Field Operations personnel. 

• Escalate abnormal operating conditions to designated leadership personnel in accordance with policies and procedures. 

• Utilize 3-Way Communication to verify and communicate critical operational information.  

• Work 12-hour shift rotations, following a Panama Schedule (2-2-3). Shifts rotate through 2 weeks on Day shifts then 2 weeks on Night shifts. Note that this schedule provides every other weekend off-duty. 

• Work extended hours and varying shifts when necessary (during emergencies) within compliance of DOT Hours of Service (HOS) requirements. 

• Operate in a professional manner; all communications and records are auditable by PHMSA and other regulatory agencies. 

Required Qualifications For Position 

• Ability to remain calm and make effective decisions during abnormal and emergency operating conditions. 

• Strong planning, organizational, analytical, verbal, and written communication skills.   

• Ability to evaluate system conditions, assess operational risk, and make timely decisions that support safe, reliable, and compliant pipeline operations. 

• Collaborate in a close team environment to support one another in achieving Gas Control’s operational goals. 

• Committed to contributing positively to the team. 

• Must successfully pass Console Operator Basic Requirements Assessment (COBRA) aptitude evaluation.   

• Must be able to pass color blind test to distinguish between colors.   

• Must be able to pass DOT random drug & alcohol testing.   

• Must reside within a 1-hour commute to Primary Gas Control Center (Arena office, Columbus Ohio) in all traffic conditions. 

• Possess basic to intermediate computer skills, especially proficiency in Microsoft Excel, Word, Outlook, and Teams.

• Ability to obtain and maintain required Operator Qualifications (OQ)

Preferred Additional Qualifications for Position 

• 2+ years of work experience in a gas utility or related industry.     

• Experience working night shifts or a rotating shift schedule and/or working weekends and holidays   

• Familiarity with Supervisory Control and Data Acquisition (SCADA) systems or similar real-time data systems.      

• Familiarity with Pipeline & Hazardous Material Safety Administration (PHMSA) and Control Room Management (CRM) procedures and regulations.   

• Have knowledge of, or ability to learn and troubleshoot, fluid dynamic and thermodynamic concepts including pressures, flows, and gas laws.   

• Possess a working understanding of the State and Federal Regulatory requirements, gas transmission systems, and gas energy markets.   

The preceding description is not designed to be a complete list of all duties and responsibilities required of the position. 

As a public utility, NiSource provides essential services to customers 24/7. Emergency needs can arise at various times throughout the year, including during storm season. Employees may be required to support emergency response efforts, which could include working outside normal hours or assisting with tasks outside of typical responsibilities.

Work Authorization

Candidates must be legally authorized to work in the United States and must not require employer sponsorship now or in the future.

Workplace Connection
We value a workplace where everyone feels respected, included, and able to do their best work. We encourage open dialogue, value different perspectives, and work collaboratively with employees, customers, and partners.

We recognize and respect the unique experiences people bring, including different backgrounds, cultures, and viewpoints. We treat others with professionalism and care, and we each play a part in creating a positive work environment.

Veteran Hiring & Inclusion

NiSource is proud to support veterans, transitioning service members, and military spouses. We value the leadership, teamwork, and mission-focused experience the military community brings, and we are committed to providing an inclusive workplace with opportunities for professional growth and development.

Equal Employment Opportunity 
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may also be considered for other roles that match your skills and experience.

ADA Accommodations

If you need a reasonable accommodation to participate in any stage of the hiring process or to perform the essential functions of the position, please contact OneHR at [email protected] or 1-888-640-3320

Safety Statement
Safety is a core value at NiSource. Employees are expected to follow safety requirements, report hazards, and help maintain a safe environment for themselves and their coworkers.

E-Verify

NiSource participates in the U.S. Department of Homeland Security's E-Verify program. Please review the following notices regarding your rights and responsibilities under U.S. law.

• E-Verify Poster (English and Spanish)
• Right to Work Poster (English and Spanish)

Salary Range*:

*The salary offered to a candidate is based on several factors including but not limited to the candidate’s skills, job-related knowledge, and relevant experience, as well as internal pay equity.

Posting Start Date:

Posting End Date (if applicable):

Please note that the job posting will close on the day before the posting end date.