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Please note: jobs are posted until 11:59 pm on the job closing date.

Land Acknowledgment:

Algonquin College campuses in Ottawa and Pembroke are located on the traditional unceded, and unsurrendered territory of the Anishinàbe Algonquin People. The Algonquin People have inhabited and cared for these lands since time immemorial. We take this time to express our gratitude and respect to them and to the land for all that it has provided and will continue to provide.

Job Description:

Reporting directly to the Manager of International Student Integration, the incumbent will serve as the key support to registered and current international learners studying at Algonquin College campuses.  The incumbent provides support in converting international paid/registered to international learners in seat post day 10, through international student orientations, pre-arrival communications and other tools as identified.  

The incumbent helps plan, develop and deliver services and programs, such as cultural adjustment programming and orientation resources, based upon “best practices” which relate to international learners to support retention, integration, success and engagement. The incumbent advises and supports  international learners with personal, academic and financial challenges; providing crucial immigration advice, and referrals while advocating on behalf of international learners to the wider college community, assisting academic and other services areas of the college in their ability to meet international learner needs. 

The incumbent provides immigration advice to international learners, ensuring their knowledge and understanding of immigration policies, practices, and legislation are current, and that learners are aware of impacts of policies, practices and legislations on their status in Canada. 

The incumbent will work as part of a team, providing support to the other International Student Advisors (ISA) in the department, when necessary. The incumbent will be provided Errors and Omissions Insurance by Algonquin College as required to maintain  Regulated Canadian Immigration Consultant (RCIC)/ Regulated International Student Immigration Advisor (RISIA) designation.  

The incumbent provides support to develop, plan and implement a multi-faceted strategy to support international learners and their unique challenges, as they are not familiar with Canadian norms and culture, to support retention and success; this includes support with housing, financial matters, academics and other personal support. The incumbent monitors International learners’ progress and plans strategies to help the learner succeed.  The incumbent  offers support services to make learners feel welcome and to support learners to succeed in their stay and studies at Algonquin College while adapting to Canadian culture. The incumbent works closely with the Intercultural Programming Coordinator to administer programs in support of integration and retention.  

Proficiency in a second language considered an asset. 

Required Qualifications:

• Minimum of a three (3) year diploma/degree or equivalent in International Business, Public Relations, Marketing, or Humanities, with an International focus;
• Certification as an RCIC or RISIA. Certification involves completing a program of 150 hours, passing an entrance to practice exam, plus ongoing CPD hours each year.
• Minimum of three (3) years’ practical experience providing advising, preferably with International students or newcomers to Canada; experience delivering presentations, developing and delivering student adjustment/success programs, assisting newcomers or international students navigate their new environment.
• Experience working with and providing services to students from various cultural backgrounds;
• Experience with customer management and student learning management tools;
• Experience using and manipulating Word, PowerPoint, Excel and other administration tools, including virtual webinar and meeting tools;
• High level of computer competency and familiarity with a range of social media platforms;
• Proficiency in a second language considered an asset.

Work Schedule: Monday - Friday 8:30 a.m. - 4:45 pm.

*This position is paid at Payband J

*Vacancy is for P12918

This position is eligible for hybrid work in conjunction with the College's Flexible Work Arrangement Policy. https://www.algonquincollege.com/policies/hr26/ (subject to change).

This position is subject to the terms of the Full-time Support Staff Collective Agreement: https://www.algonquincollege.com/hr/files/2019/04/2018-2022_college_support_ft.pdf

Why Join Algonquin College?

• Compensation: Many roles offer a competitive base salary and comprehensive benefits, including health, dental, and retirement plans designed to support your well-being. Eligibility for benefits vary by position. Benefits | Careers

• Learning and Development Opportunities: Access to training, tuition assistance programs (Algonquin College Courses and Degree Completion), certifications, workshops, and professional courses that allow you to grow and advance in your career. About Us | Employee Learning and Development. Availability depends on role and employment status.

• Company Culture: Our values of caring, learning, integrity, and respect define how we interact with one another. We foster a supportive and collaborative environment. Algonquin College has been recognized by Forbes as one of Canada’s Best Employers for 2025 and one of Canada’s Best Employers for Diversity for 2024

• Inclusion, Diversity, Equity, and Accessibility (IDEA): We are proud to be the first Ontario college to implement an Equity, Diversity, and Inclusion policy, fostering an inclusive workplace where all employees feel respected and valued. Affinity Group Conversation Communities | Inclusion & Diversity & Truth and Reconciliation

• Flexible Work Arrangement Policy. Select positions are eligible for hybrid work in accordance with the College’s Flexible Work Arrangement Policy https://www.algonquincollege.com/policies/hr26/ (subject to change).

How We Use AI in Hiring:  

Algonquin College uses artificial intelligence technology to assist in screening and assessing applicants and their applications, while ensuring that all processes respect and uphold the provisions of applicable collective agreements above all else.

Accessibility:

Algonquin College values diversity and is an equal opportunity employer. We are committed to fostering an inclusive, equitable, and culturally respectful workplace. We offer an inclusive work environment and encourage applications from candidates of all backgrounds, including Indigenous peoples, persons with disabilities, members of racialized groups, and individuals from diverse communities. If you require accommodation during the recruitment process, please contact the Human Resources department at humanresources@algonquincollege.com. While we thank all those who apply, only those to be interviewed will be contacted.