Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is looking for a Front End Adjuster to join our growing team in Dallas, TX!

How You Will Contribute: 

The Claims Adjustor is responsible for evaluating claims from start to finish using exceptional customer service qualities.

• Handles claims from initial contact through to conclusion.
• Thoroughly investigates claims and verifies eligibility
• Responsible for maintaining positive customer relationships seeking to enhance organizational skills.
• Manages a high call volume with exception communication and customer service skills
• Successfully works independently and in a team atmosphere.
• Skillfully adapts and uses critical thinking and problem-solving issues.

Skills & Experience to Be Successful: 

Required

• Minimum 1-2 years of call/contact center experience
• Excellent written and verbal communication skills
• Proficient with Microsoft Office Suite and industry standard web applications
• Ability to maintain a high level of confidentiality

Preferred

• Minimum of 3-5 years claim handling experience
• Bilingual is a plus, not required
• Service Advisor or Service Drive experience a plus
• Basic mechanical knowledge of automotive systems.

What We Offer:

• Excellent growth and advancement opportunities
• Competitive pay based on experience
• Paid Time Off
• Generous benefits package: health, dental, vision, 401(k), etc.
• Employee Stock Purchase Plan

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.