Who are we?

SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1500+ people in our international community.

We operate globally, supporting clients in 60 languages, partnering with industry leaders like MasterCard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.

About the role:

We are looking for a Legal Assistant to join our community — someone who is eager to apply their knowledge of international law, gain experience working with a global IT company, communicate with clients from all over the world, and collaborate on interesting and complex tasks together with our Chief Legal Officer.

Sounds exciting? There’s more to come 💛

What you will do:

• Draft, review, and help manage standard commercial agreements (NDAs, service agreements, assignment agreements), escalating non-standard terms to senior colleagues;
• Send documents for signing, track signatures, and upload signed documents to the appropriate folders;
• Maintain legal registers and ensure their accuracy;
• Assist with due diligence on clients, suppliers, contractors, and partners, and flag potential risks for review;
• Provide day-to-day legal support to HR, IT, Marketing, Finance, and Operations on routine contractual and compliance questions;
• Help maintain legal templates and policies, and track relevant regulatory changes.

What you need to succeed in this role:

• 1+ year of legal experience in commercial, corporate, or technology law (internships or legal assistant roles in a law firm or in-house team count);
• At least Upper-Intermediate (B2) level of spoken and written English, with fluency in Ukrainian (including legal drafting and business communication);
• Hands-on experience drafting and reviewing contracts (NDAs, service agreements, DPAs), with the ability to work independently on standard documents;
• Good analytical, legal research, and problem-solving skills, with attention to detail;
• Strong organizational skills and accuracy in document and register management;
• Master’s degree in Law (final-year students may be considered);
• Comfort working with AI tools and automated workflows, along with the ability to critically review AI-assisted output;
• Proactive and comfortable working in a fast-paced, business-driven environment.

Will be an advantage:

• Experience with e-signature and document management tools;
• Experience working in IT, outsourcing, SaaS, or international business environments;
• Familiarity with GDPR, data protection, or compliance-related matters.

Benefits and Perks:

• Providing services during business hours;
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

Are you a detail-oriented legal professional with a passion for international law and a drive to support a fast-growing global business? Do you thrive in dynamic environments where you can navigate complex legal matters, provide clear guidance, and collaborate closely with experts to deliver excellent results? 

Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Know someone perfect for the role? Refer them and get rewarded! 

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.