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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Sales Cloud AI is revolutionizing how organizations strategize, execute, and refine their lead outreach and pipeline management. We are looking for engineers to develop the Sales Intelligence Platform (SIP) within Sales Cloud. In this role, you will be responsible for the architecture, development, and operation of a high-scale, low-latency platform that manages real-time ingestion and streaming pipelines.

The Sales Intelligence Platform (SIP) processes conversational data from voice, video, and email to power various Sales Cloud AI agents. These agents provide tools for lead outreach and pipeline management, significantly boosting sales productivity. By generating intelligent insights from conversational data, the platform empowers sellers to enhance their overall efficiency.

Required skills and experience

• Degree in Computer Science (B.S. required, M.S. preferred) with a solid grasp of object-oriented design and principles.

• Over 7+ years of practical experience architecting, implementing, and managing durable distributed systems at scale for major enterprise cloud providers.

• Proven track record in constructing high-availability, large-scale distributed architectures for client-facing environments.

• Hands-on experience with building big data high availability pipelines with Flink

• Demonstrated experience acting as a CI/CD champion, with a proven ability to uplift and mentor teams in best practices and automation.

• Extensive knowledge of contemporary public cloud frameworks (including AWS, GCP, or Azure) and high-performance backend infrastructure.

• Proficiency in object-oriented programming with mastery in at least one language such as Java, Go, Python, C++, or Ruby.

• Familiarity with infrastructure automation, cloud provisioning, and AI-assisted development methodologies.

• Strong interpersonal and professional communication skills, with a focus on cross-functional collaboration and leadership.

• Commitment to technical excellence through meticulous attention to detail and proactive mentorship of junior engineers.

Preferred qualification

• Proven ability to develop low-latency, large-scale data ingestion pipelines

• Background in creating enterprise-grade, AI-driven sales solutions

• History of architecting distributed real-time streaming systems

• Expertise with message queuing technologies like Kafka

• Hands-on experience with open-source ecosystems including Flink, Spark, Storm, Cassandra, Zookeeper, and MongoDB

• At least 5 years of experience with Java, Spring, microservices, REST APIs, and distributed systems

• Knowledge of deployment architectures and CI/CD tools such as Jenkins, Terraform, and Spinnaker

• Familiarity with container orchestration platforms like Docker, Kubernetes, Helios, Fleet, or Mesos

• Experience managing and monitoring mission-critical infrastructure, including logging, alerting, and reporting services

• Proficiency in using NoSQL and SQL databases such as PostgreSQL and MongoDB

• Deep understanding of high-volume distributed databases, data pipelines, and large-scale systems

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.