PRIMARY PURPOSE: To investigate fire events to determine origin, cause, and responsibility in accordance with assignments from clients or assigned legal counsel.  

ESSENTIAL FUNCTIONS and RESPONSIBILITIES 

• Accepts assignments from customers for investigation of losses or claims and pursues investigation in accordance with the specific needs of the assignment. 

• Determines the origin and cause of the loss/claim under investigation and identifies any potential third-party responsibility for subrogation potential. 

• Maintains required reporting commitments to client in accordance with EFI Global’ s, standard procedures. 

• Promotes and markets utilization of EFI Global in the insurance industry and within assigned territory 

• Serves as a liaison between the insurance industry and law enforcement/fire service personnel. 

• Investigates losses/claims with illegal, fraudulent or subrogation aspects in accordance with assignment from client or assigned attorney representing insurer. 

• Identifies and interviews all witnesses or involved persons who may possess information or knowledge pertaining to incident under investigation: motive, opportunity or any other information or evidence that may assist in concluding a factual and complete investigation. 

• Develops necessary knowledge and expertise required to conduct thorough inspection of available public records including land deeds, mortgages, liens, suits, judgments, marriage and divorce records, etc. 

• Maintains up-to-date information in regard to existing laws pertaining to rights of privacy and availability of public records to assure that all investigations are conducted in a completely legal and ethical manner. 

• Follows industry acceptable methodology for performance of services. 

• Develops and maintains positive relationships with clients, colleagues, subcontractors and prospects. 

ADDITIONAL FUNCTIONS and RESPONSIBILITIES 

• Complies with Company’s Safety Programs/Standards 

• Properly utilizes Personal Protection Equipment 

• Exercises appropriate use, care, and maintenance of equipment (company owned or leased) 

• Complies with company standards and best practices regarding the storage of equipment 

• Meets or exceeds productivity levels and daily time submission as determined by manager. 

• Complies with all Human Resources Policies, Programs, and Initiatives 

• All other duties as assigned 

QUALIFICATIONS 

Education & Licensing 

•  Bachelor’s degree from an accredited university preferred. 
• Minimum certification requirement for consideration, Certified Fire & Explosion Investigator (CFEI). 
• IAAI Certified Fire Investigator (IAAI-CFI) certification is preferred.  Will be required to obtain the IAAI-CFI certification within 6 months of employment. 

Experience 

 
Minimum of three (3) years of experience or equivalent combination of education and experience required. 

Skills & Knowledge 

• Good oral and written communication skills 

• PC literate, including advanced Microsoft Office product skills 

• Strong organizational and time management skills 

• Strong interpersonal skills 

• Good analytical and interpretive skills 

• Strong investigative skills 

• Attention to detail and accuracy 

• Ability to work independently or in a team environment 

• Ability to meet or exceed Performance Competencies 

WORK ENVIRONMENT 

• Travel, at least, 30-40% of the time.  Can be local or across provincial boundaries. 

• Exposure to all elements of the weather 

• Walking, climbing, etc., as required 

• Occasional lifting, up to 50 pounds, as required 

• 40-60% work in field environment  

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. 

Where applicable, EFI uses artificial intelligence tools to assist in the screening, assessment, or selection of candidates. These tools are subject to periodic review. 

We are committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise Colleague Resources if you require accommodation. 

EFI is an Equal Opportunity Employer