3-5 sentence summary about the role considering these questions: what is the opportunity? How is this role contributing to our mission? What will they get from this opportunity?

Position Responsibilities:

• Manages personal workflow for the completion of correct and timely business set up based on business requests, project related tasks and the weekly feed testing schedule.
• Works with the Asia territories and Regional Controllers to ensure the accounting feeds comply with control and business requirements.
• Coordinates the weekly feed testing process and testing environment and acts as a liaison between the business users and the IFS Technical team.
• Provide support on general ledger and accounting related initiatives.
• Interact professionally with clients and internal business areas to provide a high quality of service when troubleshooting issues or responding to queries.
• Support day-to-day requests for ad-hoc report executions or minor modifications for business changes.
• Maintain thorough and accurate documentation of IFS business processes. Coordinates and communicates effectively with colleagues in North America

Required Qualifications:

• Minimum 2 years' experience supporting the financial business
• High level of knowledge in Infor or any similar related applications
• An accounting major or any financial courses is a plus
• CPA is a plus but not required

Preferred Qualifications:

• Good understanding of the end-to-end production environment, and the impact of changes to the reporting process, production schedule, and all the systems and applications supported by IFS.
• Good understanding of ledger systems, good accounting knowledge and sensitivity to reporting cycle.
• Good problem solving and trouble shooting in a time sensitive production environment.
• Highly organized with a strong drive to complete work on schedule.
• Team player who can juggle several items of work simultaneously, always completing priority items on time.
• Strong verbal and written communication skills.
• Ability to work with minimal supervision.
• Able to translate financial control requirements into business specifications for systems developers.
• Communicates in non-technical terms, in a clear and concise manner, to the world-wide user community regarding production issues, changes and problems.
• Accounting graduate with at least one year of experience in a computerized accounting environment.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.