We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The RSM Finance and Accounting Outsourcing (FAO) practice is actively hiring for TDT Client Delivery, Finance Transformation, Automation and Optimization. This position will be responsible for the support and administration, automation, process optimization, deployment of AI tools, adoption, ongoing operation support and team handling. This role will be responsible for consulting and collaborating with our team of highly performing consultants responsible for onboarding new clients and providing ongoing client accounting services (CAS).  This role will provide exposure to a variety of clients and client industries to continue your career development. The ideal candidate will have knowledge and experience in both accounting and cloud-based technology solutions along with an understanding of how to leverage technology for process improvement. 

Key Responsibilities:

Finance transformation and automation: Collaborate with FaaS team and look out for opportunities that can be automated with the help automation tool. Manage end-to-end delivery of client engagements, ensuring timelines, quality, and scope are met Act as the primary point of contact for clients, handling escalations and maintaining strong relationships Translate business requirements into actionable technical and functional deliverables Monitor project progress, risks, and dependencies, ensuring timely resolution Ensure high-quality deliverables through regular reviews and adherence to standards System Upgrades and Enhancements: Stay up to date with FAO tech stacks updates and collaborate with IT for system upgrades and enhancements. Reporting and Analytics: Generate reports and provide insights to support financial decision-making. Compliance: Ensure that BlackLine usage adheres to regulatory and compliance requirements. Develop collaborative relationships with partnering teams and stakeholders to identify system improvement opportunities.

Optimize use of Finance tools through the following activities:

• Business process evaluation
• Procedure development
• Data migration and Transition
• System process flow and requirements
• QA planning and testing
• Creation and oversight of documentation related to standard operating procedures.
• User training development and deployment
• Production support for problems and enhancements resulting from quarterly product releases.
• Ensures adequate communication and proper integration across entirety of FAO practice and our technology partners.
• Provide technical support to end-users to resolve issues, including escalation through proper channels within RSM and with tech support.
• Perform other duties/projects as required.

Required Qualification - Manager level:

• Bachelor’s degree in accounting, Finance, MIS or IT
• 10+ years Accounting or Finance Experience
• Background in financial close process optimization/continuous improvement
• Experience leading implementations of ERP and finance applications.
• Expertise in process analysis and redesign of business processes
• Excellent communication and presentation skills
• Strong time management and organizational skills with sensitivity to timeframes, budgets and outcomes across multiple clients and projects
• Ability to prioritize and stay organized/focused in a dynamic, multi-tasking environment with competing demands. 

Preferred Qualifications:

• BlackLine/ERP/EPM Implementation Certified Consultant
• Experience with automation by leveraging tools i.e., Gen AI, Agentic AI, Alteryx, PowerBI
• Experience in a public accounting firm, consulting firm or other professional services environment
• Experience in an outsourced accounting role
• CA, CPA, MBA Finance

Knowledge, Skills and Abilities:

• Highly focused customers with ability to provide consistently excellent customer service and professionalism.
• Excellent written and verbal communication skills.
• Able to quickly assess situations to pinpoint the scope/source of technical issues in a fast-paced environment.
• Must be dependable and able to work both individually and in a team environment.
• Must possess strong sense of ownership of client relationships.
• Positively represent the company to clients and always provide empathetic and friendly customer service.
• Possesses excellent time management and organizational skills to manage case load of old and new cases in individual case queues.
• Ability to work effectively under pressure, shift priorities quickly as required, and rapidly adapt to changing environments.
• Proven ability to work with minimal direction, as well as be resourceful and independent in solving problems.
• Strong computer skills and proficient use of Excel, Word, PowerPoint

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html.  

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.  

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at [email protected].