Summary

The Financial Aid Processor position handles all financial aid processing tasks, including but not limited to: ISIR import/export, loan origination, import/export and processing, file verification, reporting, document review and tracking, awarding, crediting Title IV funds, and other non-counseling financial aid tasks.

Essential Functions

Performs all functions related to student loan origination and disbursement management:

• Identifies loans that are ready for origination, marks files, and exports loan data electronically to the Common Origination & Disbursement (COD) platform using Colleague

• Imports loan responses from COD and corrects and resolves all rejected response records

• Monitors the electronic import of required loan documents from COD, such as the Master Promissory Note and Loan Entrance Counseling

• Processes loan cancellations and reductions, and works with CBO to ensure reversal of funds and that corrected information is exported to COD

• Performs daily loan disbursement process, including creating disbursement saved list for CBO and then exporting disbursement information to COD

• Works jointly with Quality Control Supervisor on resolving system issues, updating records, and creating loan reports.

• Oversees process for Parent PLUS loans, including data entry and export, monitoring credit decisions, and sending communications to parents/students.

Completes ISIR file verification in accordance with federal Title IV guidelines:

•Compares parent/student federal tax data to ISIR income/asset data for accuracy, making corrections when necessary, and electronically exports information to the Department of Education

• Ensures daily import/export files in Colleague and Student Financial Success Form

•Generates verification status reports for review.

• Maintains 100% verification file review compliance and has working knowledge of federal tax filing requirements, specifically IRS Publication 17

• Ensures compliance with laws and regulations regarding federal and state regulations and school policies and procedures.

Performs routine daily processing and office tasks:

• Requests additional information on the Student Financial Success Form to resolve conflicting information

• Ensures that correct missing document requests are added to the student record

• Oversees office mail collection (both internal and external), delivery to the mail room, and distribution

• Maintains responsibility for student file creation and ongoing management

• Oversees office supply orders and inventory.

Crediting PELL Grant and SEOG

• Credits PELL and SEOG in accordance with federal/state regulations

• Ensures PELL/SEOG disbursements are reconciled with Colleague and COD

• Assists with reconciliation and reporting to COD.

• Adjusts PELL/SEOG amounts before crediting.

• Exports corrections to COD when student changes registered credits and affects aid eligibility.

Review and resolve ISIR critical comment codes

• Perform data analysis to identify discrepancies in data and determine action for resolution

• Ensure to identify different federal documents (e.g., domestic/foreign passports, forms I-551, I-94, status information letters) and know which documents are appropriate for clearance

• Runs secondary verification process when eligible non-citizen status is undetermined. Checks the SAVE System DHS

• Ensures clearing SAR C-Flags for verification, direct loan rejects, resolution of conflicting information, certifying PLUS/GRAD Direct Loan applications, award revisions, and rejected disbursements.

Performs all functions related to reporting

• Ensure reporting processes in accordance with federal regulations

• Review and report results on a weekly basis to NSLDs for Transfer Monitoring

• Ensure monthly reporting to FAA access to report V4/V5 results

• Maintain detailed records of import/export files.

Perform awarding processes

• Review and identify students that are ready to be awarded

• Award new students with a valid admissions status and ISIR with no C-codes

• Award returning students with valid ISIR, no C-codes

• Ensure all C-flags and rejects have been resolved before awarding students

• Verify completion of Master Promissory Note and Loan Entrance Counseling

Perform other miscellaneous duties as assigned

• Maintain current knowledge of financial aid federal, state, and school regulations

• Read, understand, and comply with federal, state, and school policies and procedures

• Respond to communication (email/voicemail) daily.

• Liaison to and provide support to the Financial Aid Counselors, internal departments, and external organizations; answer questions, inquiries, or requests regarding processing and disbursing loans and crediting PELL/SEOG.

Perform processing tasks on various platforms

• Daily use Colleague to perform all processing duties

• Daily use Student Financial Success Form to maintain and process student documents

• Run daily/weekly reports using Entrinsik Informer Report

• Utilize federal websites, such as COD, FPS Access, NSLDS, etc., to keep current on federal/state regulations and processing.

Qualifications/Requirements

• A high school diploma is required. An Associate's degree is preferred.

• 1-3 years of relevant experience.

• Intermediate experience with CRM is required.

• Must be able to work independently and apply financial aid concepts to a variety of situations.

• Must have strong written/oral communication skills to communicate clearly and professionally with internal and external stakeholders.

Barry University is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.