Job Description

About The Role:

Key Responsibilities:

• Understand business needs, conduct feasibility studies, identify system enhancements, and ensure financial controls.
• Lead the Finance Systems Support Desk, resolve issues, address user queries, and provide system guidance.
• Develop and deliver training sessions, create documentation for effective system use.
• Work with Finance, IT, Procurement, Delivery, and Commercial teams to deliver tailored solutions.
• Provide regular updates on system initiatives, facilitate communication, and drive process improvements.
• Conduct regular reviews of finance systems (Yardi, BlackLine, BOARD FP&A, SAP Concur, Power BI) to ensure alignment and continuous improvement.

About You:

You are a motivated self-starter who thrives in dynamic environments, delivering high-quality outcomes with minimal supervision. Your strong organisational skills help you manage and prioritise tasks effectively. You proactively resolve system-related issues, keeping user needs at the forefront. As an effective communicator, you engage confidently with stakeholders and influence decisions. You collaborate seamlessly with cross-functional teams, ensuring accuracy in financial data and system configurations. Customer satisfaction is central to your approach, and you consistently enhance service standards and system efficiency. Adaptable and resilient, you embrace change and challenges with a positive attitude.

Key Requirements:

• Proven track record in the real estate and data centre sectors is highly desirable, focusing on lease management, financial transactions, lead-to-cash processes, budgeting, forecasting, and operational workflows.
• Hands-on experience with ERP systems, particularly Yardi Voyager v7s, with deep knowledge of finance modules, lease management, and system configuration to support accounting and property operations.
• Familiar with various real estate finance solutions beyond Yardi, such as SAP Concur and BlackLine, offering a comprehensive understanding of systems integration and end-to-end process optimisation.
• Skilled in using tools like BOARD Financial Analysis & Analytics (BOARD FA&A) for budgeting, forecasting, scenario planning, and reporting.
• Strong working knowledge of SQL and database structures, capable of writing and troubleshooting queries to support reporting, data integrity checks, and system enhancements.
• Familiar with Power BI and other reporting platforms to support business intelligence initiatives and provide real-time insights for finance stakeholders.
• Deep understanding of revenue management and financial drivers in the real estate or data centre sector, with the ability to translate operational data into meaningful financial insights.
• Demonstrated ability to manage small to mid-size projects, including system upgrades, process improvements, and implementations, ensuring timely delivery while coordinating across multiple business and technical teams.

About Global Switch:

You might not know it, but you use a data centre like Global Switch every day. Whether you're browsing the web, streaming, playing a game, or simply making a purchase, you are relying on data centres around the world. Global Switch is a trusted name in the industry, with over 20 years of experience and a commitment to long-term partnerships and sustainability.

We value excellence and teamwork, and we always strive to deliver the best customer service and satisfaction. We are a team of skilled and passionate professionals, proud of who we are and what we do. Joining us means becoming part of a team that values learning and growth.

As an equal opportunity employer, Global Switch is committed to providing a working culture that values diversity and inclusion and is committed to making reasonable adjustments to provide a barrier-free recruitment process and working environment.