Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

Location: Portugal – Remote

Compensation: €50,000- €60,000

About the Role

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Dandy is hiring a Business Systems Lead to join our rapidly growing venture-backed company.

Our GTM Systems team builds and runs the systems behind how Dandy sells, contracts and grows its customers, from lead routing and pipeline through quoting, deal approvals and the post-sale lifecycle. As Business Systems Lead, you'll lead the team's coverage for Europe, partnering cross-functionally with Revenue Operations and go-to-market teams to turn business priorities into systems that drive results: more pipeline, more productive sales teams, faster quote-to-contract and cleaner data.

This is a hands-on builder role for someone with strong judgment. You'll own Salesforce and our broader GTM stack end to end for European teams, know when a request needs a system change and when it's really a process issue (or not a priority at all), and help shape how we bring AI into our GTM systems.

What You'll Do

• Serve as the primary GTM Systems partner for Revenue Operations and go-to-market teams across Europe, turning business priorities into clear, well-scoped requirements

• Design and build scalable solutions in Salesforce and across our GTM stack that improve pipeline generation, sales productivity and quote-to-contract speed

• Triage and prioritize incoming requests, separating system issues from process and training issues, and push back when something isn't the right priority

• Keep our Salesforce org healthy as we scale by reducing technical debt and strengthening data quality and access controls

• Identify where AI can improve GTM workflows, and help build and scale AI-powered automation that takes manual, repetitive work off our teams

• Partner with the global GTM Systems team on cross-regional initiatives and shared standards

• Support Dandy's global expansion as we launch new markets

• Own delivery end to end for your region, from build through testing, release and post-launch follow-through

What We're Looking For

• 6–9 years in Business Systems, CRM Operations, Sales Operations or RevOps Systems roles

• Deep, hands-on Salesforce experience; you can design, build and maintain complex configuration on your own

• Experience administering the broader GTM application stack that connects to the CRM

• Strong understanding of GTM processes, such as lead management and routing, opportunity management, quoting and approvals, and forecasting

• A track record of owning systems end to end in-house at a B2B or SaaS company, with business outcomes you can point to

• AI fluency: you use AI tools in your day-to-day work and have a clear point of view on where AI can (and can't) improve GTM workflows

• Experience building AI-powered automations, agents or workflows is a strong plus

• Strong judgment and the confidence to push back on stakeholders while keeping relationships strong

• Excellent written and verbal communication skills in English, and experience working with global, distributed teams

• Comfort navigating ambiguity with an ownership orientation

Req ID: J-1294

For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Data Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our Privacy Policy and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting Privacy Requests.