Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret/SCI

Clearance Level Must Be Able to Obtain:

Top Secret SCI + Polygraph

Public Trust/Other Required:

None

Job Family:

Field Service and Support

Job Qualifications:

Skills:

Communication, Customer Service, Information Technology (IT)

Certifications:

CompTIA - Security+ CE - CompTIA - CompTIA

Experience:

3 + years of related experience

US Citizenship Required:

Yes

Job Description:

HOW A FIELD TECHICIAN IV WILL MAKE AN IMPACT:

Performs a variety of technical tasks and provides site support.

Modifies, moves, and installs a range of new equipment.

Troubleshoots a variety of hardware and software problems and interconnectivity issues.

Performs a variety of integrity testing and interviews customers to gather information about problems.

Prepares and presents a variety of incident/performance reports to the customer and to the service delivery manager.

Provides advice and a variety of onsite training for customer support personnel.

May coach and review the work of less-experienced professionals.

May serve as a team or task leader. (Not a people manager)

WHAT YOU’LL NEED TO SUCCEED:

Required Education and Experience:

AA/AS (or equivalent experience), 4+ years of experience

Required Certifications:

1. Security+ CE or another 8570 Cert

2. PWS 9.1 cert

Clearance: Active TS/SCI must be able to obtain and maintain a polygraph

#JET

#WeareGDIT

#HiringColorado

The likely hourly rate for this position is between $30.88 - $27.60. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Onsite

Work Location:

USA CO Colorado Springs

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identify Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

 

 

About our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans