Req number:

Employment type:

Worksite flexibility:

Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

Job Description

We are looking for an Field Technician (Tolling) to perform preventive maintenance, troubleshoot equipment malfunctions, and ensure the smooth operation of toll equipment systems. This position will be full-time and onsite in Miami, FL.
Schedule: Monday - Thursday (2PM to 1AM)

What You'll Do

• Read and interpret complex schematics, parts/wiring diagrams, and establish test procedures

• Follow written and verbal instructions accurately

• Utilize tools such as volt/amp meters, oscilloscopes, frequency counters, network analyzers, and basic hand tools

• Recognize electronic components and their functions

• Read and interpret technical documents including wiring schematics and equipment manuals

• Understand computer network principles, computer repair, fiber optic systems, RF systems, maintenance management systems, CCTV systems, UPS maintenance, and facilities maintenance

• Communicate effectively in both oral and written forms

• Work safely at heights up to thirty (30) feet and lift up to fifty (50) pounds

• Determine equipment malfunctions to locate the source of trouble and make repairs or adjustments

• Perform preventative maintenance and frequent inspection of equipment

• Troubleshoot equipment networking issues, perform hardware installations and cable terminations

• Configure toll equipment software, network device IP configurations, and RF configurations

• Conduct daily site inspections of tolling equipment and associated systems

• Complete maintenance documentation accurately and in a timely manner

• Interpret wiring schematics for troubleshooting and replacing parts

• Diagnose and troubleshoot tolling equipment using various software tools

• Install, maintain, and monitor CCTV cameras and NVRs

• Coordinate with senior technicians for complex malfunctions

• Remove, repair, and replace damaged equipment

• Assist with the installation and testing of equipment at new and existing tolling sites

• Perform additional duties as required

What You'll Need

• Knowledge of electronic systems and components

• Skilled in the use of technical tools and software environments (Windows, Unix, Linux)

• Ability to read and comprehend technical and maintenance documentation

• Excellent problem-solving skills and attention to detail

• Strong communication and teamwork skills

• Ability to manage time effectively and work independently when required

• Must possess and maintain a valid Class E Driver’s License

• Within one year of hire, obtain COMPTIA A+ Training or equivalent, Aerial Lift Vehicle Operation Certification, Intermediate Maintenance of Traffic Certification, and complete a 10-hour OSHA Safety Course

• Availability for on-call work after normal working hours

• Potential for overnight travel

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.

EEO Statement

It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.