This role is in support of Cencora’s patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business.

This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment.

Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail.

• Leads daily nursing operations by prioritizing patient assignments, sequencing care activities, and removing barriers to maintain safe, timely, and high-quality care delivery.

• Reviews patient assessments, plans of care, medications, treatments, and clinical responses to ensure appropriate intervention and timely escalation of changing conditions.

• Facilitates coordination with physicians, pharmacists, therapists, caregivers, and other care partners to align care plans, transitions, and patient education needs.

• Troubleshoots recurring care delivery, documentation, and workflow issues by evaluating clinical and operational patterns, implementing approved changes, and verifying impact on quality and cycle time.

• Mentors junior nursing staff and guides cross-training, standard work adoption, and first-line issue resolution to strengthen coverage, consistency, and readiness during peaks or absences.

• Ensures timely identification, documentation, and escalation of patient safety, medication, and compliance concerns in accordance with clinical standards and applicable regulatory requirements.

• Ensures complete, accurate, and audit-ready clinical documentation, records, and reconciliations that support continuity of are, quality oversight, and regulatory readiness.

Education:

• Bachelor's degree in nursing, pharmacy, healthcare, business administration, supply chain management, operations management, program management, computer science, information systems, industrial engineering, or a related field, or equivalent experience required.

Work Experience:

• 2+ years of experience in nursing, clinical patient care, acute care, inpatient or ambulatory care, care coordination, pediatric nursing, or a related field required.

Certifications:

• Licensure as a registered nurse or professional nurse required. Certification in Basic Life Support, Advanced Cardiovascular Life Support, or equivalent preferred.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Accessibility Policy

Cencora is committed to fair and accessible employment practices. When requested, Cencora will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.

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