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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves

This role is responsible for systems administration of a maintenance management system, reporting, and facilities support for a distributed retail portfolio.

What your day-to-day will look like

• Primary duties will include working with the Facility Management team to handle routine facility related operations, including creating, managing, and verifying work orders, managing and clearing work order flags, and proficient management / coordination of and with maintenance technicians and 3rd party providers
• Manage all outsourced service contracts, including inspections and quality management of service delivery
• Ensure compliance with client's policies and procedures
• Ensure compliance with JLL FM Operations Manual procedures
• Ensure compliance with contractual SLA in order to meet KPI targets
• Ensure compliance with all governmental regulations
• Provide interface with client's representative and BMO
• Assist in ensuring the implementation of preventive maintenance program
• Manage small projects including MAC and liaise with project team for large scale projects to ensure seamless FM operations
• Carry out periodic FM inspections
• Ensure defects are identified, captured on the Help Desk and actioned within service levels
• Coordinate FM team self performed and vendor works on site
• Monitor works or goods received quality liaising with site Engineer or Technician as necessary and reconcile works or goods received to PO as necessary
• Ensure the effective completion of all incident reports
• Manage and update local issues and projects trackers
• Ensure compliance with Jones Lang LaSalle minimum audit standards
• Manage end user expectations
• Proactively identify and investigate potential cost saving or value add opportunities
• Delegate for client's FM stakeholder as required in their absence
• Successful candidate will need to be the Site Lead for 3 premises under SEA (2 locations in SG & 1 in Jakarta)

Required Qualifications

• Degree holder in Facilities Management, Engineering, or a related field
• Minimum 5 years of experience in facilities management

Preferred Qualifications

• Prior experience within a financial institution or similarly regulated environment

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.