JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Position Overview:
This role is responsible for overseeing all aspects of food service operations within a facility, campus, or commercial setting. This includes managing food safety, inventory, staff, vendor relationships, and ensuring compliance with health regulations. The role ensures high-quality food offerings, cost-effective operations, and an excellent customer experience.

Key Responsibilities:

• Food Safety & Compliance:Ensure strict adherence to local, state, and federal health and safety regulations (e.g., HACCP, FDA Food Code). Conduct regular inspections and audits of food storage, preparation, and service areas. Maintain up-to-date certifications (e.g., ServSafe Food Protection Manager Certification).
• Operations Management:Oversee daily food service operations, including meal planning, production scheduling, and service execution. Monitor food quality, portion control, presentation, and consistency across all outlets. Implement and enforce standard operating procedures (SOPs) for kitchen and service staff.
• Inventory & Cost Control:Manage purchasing, receiving, storage, and rotation of food and supplies. Track inventory levels to minimize waste and prevent stockouts. Analyze food costs, labor expenses, and budget performance; recommend adjustments to improve margins.
• Staff Supervision:Recruit, train, schedule, and evaluate kitchen and service personnel. Foster a positive, inclusive, and safety-focused work environment. Address performance issues and ensure adequate staffing levels during peak times.
• Vendor & Stakeholder Relations:Build and maintain relationships with suppliers and contractors. Negotiate contracts and pricing to achieve cost-efficiency without compromising quality. Collaborate with clients, tenants, or internal departments to align food services with broader operational goals.
• Customer Experience:Gather and act on customer feedback to enhance menu offerings and service delivery. Introduce innovative concepts (e.g., seasonal menus, dietary accommodations, sustainability initiatives).

Qualifications:

• Bachelor’s degree in Hospitality Management, Culinary Arts, Business Administration, or related field (or equivalent experience).
• Minimum 3–5 years of experience in food service management, preferably in corporate, institutional, or multi-unit environments.
• Valid Food Protection Manager Certification (e.g., ServSafe).
• Strong knowledge of food safety protocols, inventory systems, and labor laws.
• Proficiency in MS Office and food service management software (e.g., NutriK, MarketMan, or similar).
• Excellent leadership, communication, and problem-solving skills.

Preferred Attributes:

• Experience in sustainability practices (e.g., waste reduction, composting, local sourcing).
• Familiarity with diverse dietary needs (e.g., allergen-free, vegan, halal, kosher).
• Background in facilities or workplace services within a commercial real estate or corporate setting.

Note: Specific duties may vary based on the size and type of operation (e.g., office campus, healthcare facility, university, or corporate headquarters).

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.