Work Location: AgeCare West Williams

Address: 200 David Bergey Drive, Kitchener, ON N2E 3Y4
FTE: 1.0, 37.5 hours per week
Employment Type: Regular Full Time, On-Site

The Opportunity
The Executive Director (ED) reports to the Regional Director on operational issues and performance and is accountable for the overall operation of the Long-Term Care residence, including resident care, programs, services, environmental coordination, and fiscal performance.

In this role, you will help maintain a safe and secure environment for residents, visitors, and staff, ensuring that all duties are performed in the best interests of residents and their families and in accordance with AgeCare’s vision, mission, and values. You will also play a key role in promoting a culture of workplace safety and exemplary service.

What You Will Do

• Promote Resident-Centred Care by supporting programs and services that enhance residents’ quality of life and ensuring a safe environment for residents, staff, and visitors.
• Oversee resident admissions and discharges, respond to resident and family concerns, and ensure appropriate follow-up.
• Provide effective leadership, supervision, and ongoing support to staff, including orientation, in-service education, and staff development.
• Oversee quality and risk management activities to support the effective management and operation of the residence.
• Manage the residence’s financial operations, including budgets, financial records, reporting, revenue collection, and expenditure controls, ensuring compliance with approved operational and staffing budgets.
• Maintain effective relationships with government agencies, community organizations, residents, families, and other stakeholders to support communication and promote the residence’s services.
• Ensure compliance with applicable provincial and municipal legislation, regulations, health and safety requirements, and AgeCare policies and procedures.
• Oversee operational and administrative systems, including record keeping, policies and procedures, staff performance appraisals, and required reporting to Corporate Office.

What You Bring

• A post-secondary diploma in health or social services from a program that is a minimum of two years in duration.
• Successful completion of, or current enrolment in, a Long-Term Care Residence Administration or Management Program with a minimum of 100 hours of instruction.
• At least three years of experience in a managerial or supervisory role within the health or social services sector.
• Experience in Long-Term Care residence administration or management.
• Awareness of current developments and trends in the Long-Term Care field.
• Solid understanding of business planning processes and business metrics.
• Experience in risk management activities and demonstrated knowledge of continuous quality improvement processes.

What We Offer

• Competitive Pay & Benefits: Competitive salary with health benefits and paid time off.
• Career Growth: Opportunities for training, education, and advancement.

• Supportive Culture: A diverse and inclusive leadership team.

• Meaningful Work: Your leadership supports staff wanting to bring their best selves to work and provide best care for the resident population we serve.

• Recognition: Your hard work is celebrated and rewarded.

About AgeCare
For over 25 years, AgeCare has been dedicated to creating vibrant and supportive communities, providing high-quality care and fostering meaningful connections. With over 50 communities across Alberta, BC and Ontario, we offer a comfortable, home-like atmosphere where residents can age with dignity and respect. Guided by our values of trust, quality, respect and teamwork, our compassionate and dedicated team is at the core of our success, ensuring that residents enjoy a rich quality of life in an environment tailored to their needs.

Ready to Make a Difference? 
If you’re passionate about delivering exceptional care and excited to join a compassionate, dedicated team, AgeCare is the place for you! Apply today!

This job posting is for an active, open position, and all applications are reviewed by our team without the use of artificial intelligence (AI). Canadian work experience is not required. If you are qualified and, where applicable, licensed or registered for the position, we welcome your application.