[What the role is]

[What you will be working on]

Lead generation and Conversion

• Conduct systematic cold calling, emailing and direct outreach to community groups and organized groups across Singapore to promote Sentosa’s offerings and experiences. 

• Develop clear, professional and persuasive presentation materials. Present to community / organized groups.

• Understand each group’s requirements, interests, budget etc and recommend suitable Sentosa offerings and experiences based on the group’s profile and objectives.

• Follow up actively with prospects and convert leads into confirmed bookings / visitation.

Lead generation and Reporting

• Create and manage a structured database of contacts and track engagement.

• Record all calls, meetings, presentations, follow-ups and booking outcomes accurately.

• Identify reasons for unsuccessful conversions and recommend improvements.

Create targeted experiences aligned with group interest

• Work with internal stakeholders to develop customised experiences / programmes aligned with group interests e.g. photography walks, nature trails, fitness activities etc.

Administrative matters

• Coordinate with programme providers including booking, actual attendance and itineraries.

• Assist with operational and programme-related duties when required.

[What we are looking for]

• Diploma with at least 2 years of relevant experience. Fresh Graduate is welcome to apply.

• A team player who is confident with cold calling, generating new leads, handling rejections, following up consistently on enquiries and closing sales.

• Confident and effective presentation skills.

• Strong written and communication skills

• Resourceful, proactive and ability to work independently.

• Good command of language(s) relevant to target audience.

• Knowledge of Singapore’s community groups and grassroot organisations will be an advantage

• Computer Literacy including Microsoft Powerpoint, Word, Excel and graphic design platform such as Canva.