Important Application Submission Information

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This position will support the Vice-President, Region Services for Power Grid Operations at the Duke Energy Plaza in Charlotte, NC.  It is the responsibility of the Executive Assistant to proactively manage the time and support the work effectiveness of the executive. This position anticipates the needs of the executive and based on knowledge of the executive's mode of operation and individual preferences, coordinates, researches, compiles, and organizes any work necessary to meet those needs. Incumbents may exercise considerable judgment and discretion in the performance of their duties. This position requires a high degree of professionalism, knowledge of the enterprise, verbal and written communication skills, and interpersonal skills

Job Description Summary:

Screens calls for the executive and responds to moderately complex inquiries from management, employees, or external sources regarding a variety of questions, such as clarification of company policy and procedures.  Communicates sensitive information to senior management or external sources.

Prepares correspondence and written communications using a variety of excellent written communication skills.

Experience with managing confidential information with the highest integrity.

Coordinates with internal and external executive-level staff to accomplish moderately complex activities, such as scheduling, identifying outside speakers, coordinating in-person or virtual group meetings or events. 

Receives general direction. 

Identifies needs and initiates administrative projects. 

Performs considerable coordination and follow-through.  Sets priorities and procedures for accomplishing work and may delegate portions to others.

Manages the electronic mail of the executive in their absence. Reviews incoming mail, makes decisions as to proper handling and prepares responses or delegates/manages responses by others.

Maintains confidential records and reports. Collects, compiles and analyzes data from several sources of information.  May request others to collect and calculate the data.

Provides support in preparation for the executive's meetings. May coordinate the preparation or compilation of various meeting materials. Interfaces with subordinates of the executive to plan and coordinate materials.

Utilizes Microsoft Office and other software products at a high level of proficiency to include Outlook, Teams, Excel, Word, Power Point and Adobe. Will also utilize artificial intelligence tools as needed for efficiency and effectiveness.

Prepares expense reports and reconciliation statements. Reviews and approves, within delegated parameters, expense reports of others.

Coordinates travel arrangements and meeting preparations. Anticipates a variety of simple to complex needs and potential issues; ensures all needs are met and issues are proactively addressed.

Maintains a consistently high level of availability to provide support to the executive according to the executive's schedule. May require flexibility in work hours or locations. May require some travel.

Maintains and demonstrates current knowledge of Duke Energy enterprise organization and business operations. Understands the work preferences and needs of the executive. Communicates effectively with other executives and their support staffs.

Exercises excellent interpersonal skills and demonstrates the ability to work with employees at all levels within and outside the organization in a highly professional manner.

Effectively handles a wide variety of telephone calls, mail, visitors, and appointments to effectively manage the time of the executive.

Basic/Required Qualifications

Bachelor’s degree and 2 years of experience or High School/ GED and 4 years of work-related experience

Desired Qualifications

Currently in an Executive Assistant position.

Experience with and thorough understanding of compiling and managing team expense reports.

Initiative with strong problem-solving skills and sound judgment.

Ability to communicate (both written and oral) in a clear, concise, and effective manner.

Experience coordinating with internal and external executive-level staff to accomplish moderately complex activities, such as:  scheduling, identifying outside speakers; developing agendas or recreational programs for non-local group meetings or events.

Ability to research independently, multi-task, and meet deadlines under tight timeframes.

Ability to build working relationships with all levels of organization – inside and outside of Duke Energy.

Ability to work effectively in a work plan driven / team environment.

Thorough knowledge of Duke Energy organization, policies and procedures.

Travel Requirements

Relocation Assistance Provided (as applicable)

Represented/Union Position

Visa Sponsored Position

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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