[What the role is]

[What you will be working on]

Your job responsibilities include:

• Receive and verify necessary documents and authorisations before proceeding with cremation and ash collection processes
• Operate all cremation related equipment according to strict safety protocols and internal procedures, including cremators, mechanised trolleys, and insertion machines
• Handle human remains with utmost respect and care throughout the cremation process, following established protocols for identification and tracking
• Ensure all cremation and ash collection records are updated promptly and maintained in accordance with legal requirements and internal procedures
• Manage feedback from funeral services providers and next-of-kin.
• Coordinate with funeral directors and families to ensure smooth and efficient running of the crematorium operations
• Respond promptly to equipment faults and coordinate with relevant parties for rectification.
• Maintain the crematorium facilities in a clean, respectful, and dignified condition
• Perform other duties as assigned by supervisor

[What we are looking for]

Job Requirements:

• Relevant technical experience in mechanical/electrical engineering or equivalent
• Understand cremation equipment operation and maintenance procedures, including safety protocols and environmental compliance requirements
• Proficient in record-keeping systems and basic computer applications for maintaining accurate documentation
• Strong emotional resilience and ability to maintain professional composure while working in an environment dealing with death and grieving families
• Attention to detail and commitment to maintain high standards of accuracy in all procedures
• Strong interpersonal skills for interacting with bereaved families and funeral service professionals with sensitivity and empathy
• Able to work independently and maintain focus while performing duties that require attention and respect
• Able to work on rotating shifts including weekends and public holidays
• Physical requirements include standing for extended periods and occasional lifting
• Work environment involves exposure to high-temperature equipment and requires adherence to safety protocols
• Must be comfortable working in an environment dealing with remains of deceased persons and grieving families

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.