Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

First Merchant Processing Ireland (FMPI) is seeking an independent and effective EU Risk Director to lead risk oversight for the regulated entity while also providing broader regional risk leadership across Fiserv’s EU businesses.

This role combines two key responsibilities:

• Chief Risk Officer for First Merchant Processing Ireland (FMPI), with primary accountability for the regulated entity
• EU Risk Officer, providing regional risk leadership, coordination, insight and challenge across Fiserv’s EU businesses

As the senior risk leader for FMPI, you will provide independent second-line leadership, challenge and advice to the FMPI Board, Board Risk Committee, CEO and senior management. You will also develop an aggregated view of material and emerging risks across Fiserv’s EU businesses, identify cross-border and cross-entity themes and ensure EU-wide developments inform FMPI governance and decision-making.

FMPI remains the role holder’s primary regulated-entity accountability.

Regulatory Context

This role serves as PCF-14 Chief Risk Officer for First Merchant Processing Ireland (FMPI) under the Central Bank of Ireland Fitness and Probity Regime and is subject to Central Bank of Ireland pre-approval.

The successful candidate will hold direct accountability for:

• FMPI’s risk management framework
• risk appetite
• Board reporting
• regulatory engagement
• compliance with the Individual Accountability Framework Conduct Standards

Reporting Lines

• Reports to the FMPI CEO
• Independent access to the FMPI Board Risk Committee and FMPI Board
• Dotted-line relationship to the Group Chief Risk Officer
• Based in Dublin, Ireland

Key Responsibilities

• Develop and maintain FMPI’s risk-based management and oversight programme across its activities and material intragroup and third-party arrangements
• Shape the EU risk strategy and regional oversight priorities across Fiserv’s EU businesses
• Maintain a consolidated FMPI risk profile and an aggregated EU risk view covering concentrations, cross-entity dependencies, common control weaknesses and emerging risks
• Lead regional thematic reviews, deep dives and targeted risk assessments across EU entities, products, processes and outsourced services
• Provide second-line oversight of outsourcing, DORA and ICT third-party risk, including due diligence, contracting, resilience, performance monitoring, concentration risk, incident management and exit planning
• Deliver clear risk reporting, challenge and escalation to the FMPI Board, senior management and relevant regional and Group forums
• Oversee significant issues, risk acceptances and remediation affecting FMPI, while driving EU read-across and consistent remediation expectations
• Provide independent risk input and challenge on major programmes, products, acquisitions, integrations, technology changes and regulatory developments affecting FMPI or the wider EU region
• Chair FMPI’s principal management-level risk governance committee and coordinate effectively with first line teams, Compliance, Legal, Internal Audit and specialist control functions
• Own the effectiveness of FMPI’s Enterprise Risk Management Framework, policies and governance arrangements
• Support engagement with the Central Bank of Ireland
• Maintain oversight of key risks including operational resilience, technology and cyber, DORA, outsourcing, safeguarding, conduct, credit and business continuity
• Lead and develop the EU Risk function and wider regional risk community, setting priorities, expectations and escalation standards

Leadership Profile

We are looking for someone with:

• Significant experience in payments, financial services or another complex regulated industry
• Strong risk management experience, including leadership across multiple countries, legal entities or business lines
• Experience balancing direct regulated-entity accountability with broader regional or Group responsibilities
• Strong credibility with Boards, regulators and senior executives
• Experience influencing across jurisdictions and matrix organisations without direct authority
• Strong strategic judgement and the ability to identify regional patterns, interconnected risks and material emerging issues
• Strong command of risk data, indicators and executive reporting
• Broad understanding of key EU payments risks, including:operational resiliencetechnology and cyber riskDORA and ICT third-party riskoutsourcingsafeguardingconductcreditregulatory riskbusiness change
• Detailed knowledge of Irish regulatory expectations and the responsibilities attached to the PCF-14 function
• Strong understanding of European supervisory expectations and jurisdiction-specific requirements across the EU

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.