Principal Responsibilities:
• Provides highly visible customer support through the performance of on-site installation, servicing and repair of complex equipment and systems
• Checks out and approves operational quality of system equipment
• Instructs customers in the operation and maintenance of the system
• Serves as company liaison with customer on administrative and technical matters for assigned projects
• Responsible for operational quality of system equipment
Required Skills:
• Bachelor's degree or equivalent experience required
• 2+ years of related experience
Physical Demands & Working Conditions:
•Perform activities such as sitting, standing, or typing for extended periods of time
•Must be able to lift up to 50 lbs
•Regularly requires good manual dexterity and coordination
•Occasionally moves/positions objects/systems up to and exceeding 100 lbs
•Ability to remain in a stationary position for 20% of the time
•Frequently positions self to perform tasks and positions objects below, at, and above shoulder level
•Regularly requires manual dexterity and coordination of objects below, at and above shoulder level
•Must be able to communicate information and ideas so others will understand
•Must be able to exchange accurate information
•Operates in a KD -Research Lab and/or field/manufacturing environment
•Constantly operates a computer and other office productivity machinery
•Ability to observe documents and details at close range (within a few feet of the observer)
•Dedication to safety to mitigate hazards including handling mechanical and electrical hardware, high voltage, gas, water, and heat
•Noise level in the work environment is usually average

Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to various export control regulations.  Applicants for these positions may be limited (by, for example, their countries of citizenship, country of origin, or immigration status) where required by law or governmental contact, and/or employment made contingent upon the issuance of appropriate governmental licensing.

MKS Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies.  MKS is generally only hiring candidates who reside in states where we are registered to do business.

MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: [email protected] .

If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role