Job Details

Job Description

The EMT Transfer Center Coordinator II coordinates all aspects of Transfer Center and telemedicine cases including facilitating physician to physician communication and logistics related to patient transfers.

This includes scheduling and assigning transports, documenting transfer activity, facilitating communication for transfers and completing ADT functions in Epic.

The incumbent is also responsible for taking calls for Emergency Medical Services (EMS), triaging calls using Emergency Medical Dispatch (EMD) protocols, providing callers with pre-arrival instructions and dispatching appropriate EMS resources.

Transfer Center Coordinators

Impact multiple patients at one time No strenuous activity with heavy lifting  Learning and developing by being a part of the care team Stepping stone if you want to pursue a career in operations or in a clinical setting Use critical thinking skills  High pace team-centered work environment Operations and logistic planning

Essential Functions

• Receives calls regarding patient transfers, consultations, and telemedicine requests, and obtains pertinent clinical and diagnostic information from the referring physicians, RNs and other clinical staff. Coordinates physician to physician communication.

• Coordinates logistics of external transfers including arranging transportation, ensuring appropriate bed assignment and coordinating with patient access and admissions departments.

• Properly documents in transfer center software, computer aided dispatch (CAD) software and other systems as appropriate.

• Performs admissions and other ADT functions in Epic.

• Processes incoming radiology images from external facilities.

• Generates and processes transfer agreements between Jefferson Health facilities and referring facilities.

• Outsources transports ambulance vendors.

• Manages communication between all members of the healthcare delivery team to ensure safe and timely transport and transfer of patients.

• Maintains operational awareness over all transfers, transports, ambulance radio communication, helicopter radio communications and locations of JeffSTAT ambulances and helicopters via GPS.

EMT required

2 years EMT experience (or related experience) required

Work Shift

Worker Sub Type

Employee Entity

Primary Location Address

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.    

Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. 

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

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