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Job Purpose

Essential Responsibilities

• Executes the early career development strategy by facilitating and building content for in-person workshops, experiential learning, online sessions, assessments, and other learning collateral.
• Supports the planning and execution of new hire onboarding.
• Supports the creation of curriculum, courses, materials, and assessments for Jackson’s Career Development Programs.
• Supports the administration, facilitation, and assessment of emerging talent development programs, leveraging departmental processes, tools, and techniques.
• Promotes and highlights available learning opportunities, executing the communication strategy.
• Understands the various sets of knowledge and skills within the talent pipeline to help early career associates align their career goals with potential opportunities.
• Identifies high potential emerging talent and connects them with Talent Acquisition for special projects and advancement opportunities.
• Coaches early career associates to prepare them for the next step in their career journey by facilitating programs and workshops and/or providing individualized guided support.
• Participates in meetings, projects, and other working sessions to help solve problems, align viewpoints, gather data, and deliver results.
• Fosters a culture of customer service excellence, high performance, professionalism, and career development.
• Represents Jackson, both internally and externally, as a sponsor and advocate.
• Engages with Jackson talent partners, such as universities, colleges, clubs, and organizations, to identify and attract talent for Jackson.
• Identifies potential risks and escalates appropriately.

Other Duties

• Performs other duties and/or projects as assigned.

Knowledge, Skills and Abilities

• Knowledge and understanding of Adult Learning Theory, workplace culture, and management and HR practices.
• Understanding of instructional design with a demonstrated ability to develop and deliver training.
• Strong facilitation skills, including the ability to leverage facilitator skill and experience, associate knowledge, and participation to maximize impact.
• Ability to identify talent within the Strategic Support Program.
• Excellent verbal and written communication skills.
• Exceptional interpersonal skills with the ability to communicate effectively across all levels within the organization and with external customers.
• Ability to adapt in an ever-changing environment.
• Strong decision-making skills that can be applied in a fast-paced environment.
• Strong problem-solving skills that include the application of business acumen and common sense.
• Exceptional time management and prioritization skills to meet project deadlines.
• Must be able to accept and continuously implement change.
• Ability to work beyond core business hours as necessary.

Qualifications

• Bachelor's Degree in a business-related field or equivalent experience required.
• 2+ years of demonstrated experience in facilitating and/or creating onboarding, professional, or career development programs required.
• 1+ years of related experience in coaching and/or associate development required.
• Insurance or financial services industry experience preferred.

Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.