WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

 Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

 We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Credit Administration Officer

Processing and Verification of New Loan Applications

• Review and process new loan applications, ensuring all information and supporting documents are accurate, complete, and compliant with internal policies and regulatory requirements.
• Conduct thorough verification checks to facilitate timely loan approvals and disbursements.

Documentation and Loan Servicing Administration

• Manage and process a wide range of documentation and servicing requests, including:
  • Loan disbursements and redemptions
  • Restructuring of credit facilities post-disbursement
  • Partial capital repayments
  • Loan repricing requests
  • Bridging loan administration
• Ensure all transactions are executed accurately and within stipulated service standards.

Safe-Keeping of Security Documents

• Maintain proper custody, control, and safekeeping of security documents to ensure their integrity, confidentiality, and accessibility.
• Adhere to established operational controls and record-keeping requirements.

Stakeholder Management and Liaison

• Serve as the key point of contact.
• Liaise effectively with internal stakeholders, including branches, contact centers, Mortgage Specialist Centers, and relevant departments, as well as external parties such as solicitors and valuers.
• Foster strong working relationships to ensure seamless processing and resolution of service related requests.

Compliance and Operational Excellence

• Ensure adherence to regulatory requirements, internal policies, operational procedures, and service level agreements.
• Identify process improvement opportunities and contribute to initiatives that enhance operational efficiency, risk management, and customer service standards

Please note that the contract staff will be engaged to support CLO, and the cost for this role will be allocated to Tech Solution Consumer Banking (Cost Centre 4100).

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.