At Aristocrat, our mission is to bring happiness to life through the power of play! In the role of Director of Operations, you will be critical in advancing and growing our global iGaming operations. You will promote operational maturity and embed a culture of excellence within the organization.

This role provides an outstanding opportunity to impact the company’s mission, culture, and success by ensuring seamless delivery management and effective partnership across multiple teams and departments.

You will lead the development and implementation of a scalable, efficient, and data-driven operating model. This will help our teams deliver high-quality content and platform capabilities with speed, predictability, and compliance. If you are passionate about leading ambitious projects, managing dependencies, mitigating risks, and driving accountability in a fast-paced and highly regulated environment, we want you on our team!

What You'll Do

• Lead the transformation and evolution of iGaming operations to a globally scalable, standardized operating model.
• Define and implement operating frameworks that support growth, complexity, and multi-market delivery.
• Identify structural gaps and drive initiatives to improve efficiency, accountability, and transparency.
• Champion a culture of continuous improvement, operational rigor, and delivery within the field.
• Build and lead a high-performing global operations organization, capable of supporting rapid business growth.
• Establish clear ownership models, governance structures, and decision-making frameworks.
• Drive alignment across regions and functions to ensure consistency in execution and outcomes.
• Develop future leaders and strengthen organizational capability in operations and delivery.
• Own and elevate end-to-end delivery excellence across iGaming products and platforms.
• Implement scalable delivery frameworks, governance, and tooling to improve predictability, quality, and speed to market.
• Define and track benchmarks (e.g., release predictability, cycle time, defect rates, SLA adherence).
• Proactively identify and resolve delivery risks, dependencies, and systemic bottlenecks.

What We're Looking For

• 12+ years of experience in operations, delivery, or program leadership, with significant time in iGaming, gaming, or digital platforms.
• Proven experience leading large-scale operational transformation in complex, global organizations.
• Demonstrated success in building scalable operating models and high-performing teams.
• Strong experience with Agile at scale / delivery frameworks and operational governance models.
• Track record of influencing executive collaborators and driving cross-functional alignment.
• Leader dedicated to making improvements with a strong inclination toward action and results.
• Strong systems thinker—able to build for scale, not just solve for today.
• Highly collaborative, with the ability to influence without direct authority.
• Data-driven and outcome-focused, with strong business insight.
• Comfortable operating in ambiguity and leading through change.

Company Summary

About Aristocrat

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

Our Values

• All about the Player

• Talent Unleashed

• Collective Brilliance

• Good Business Good Citizen

Travel Expectations

Pay Range

Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity. 

This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.

Additional Information

This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities.

Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat’s gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment.