DevOps Engineer II

Who We Are
OpenEye, the cloud video platform company, provides solutions for video security, business intelligence, and loss prevention. For over 20 years, OpenEye has been committed to developing an easy-to-use, comprehensive video management system backed by Heroic Customer Service® and support. Our on-site and cloud-based products can be found protecting schools, hospitals, banks, retail stores, and other facilities worldwide. OpenEye’s solutions are available globally through our trusted network of certified service providers.

OpenEye is a subsidiary of Alarm.com. Learn more at www.openeye.net .

OpenEye is proud to be one of the 2023 Best Places to Work in the Inland Northwest. Ready to join a casual, fun, and creative culture? Apply to join our team!

Job Summary
OpenEye is seeking a highly skilled and motivated DevOps Engineer II to play a key role in our DevOps Engineering Team. In this individual contributor role, you will drive up to production-level DevOps tasks, contribute technical expertise, and add significant value to our organization. The ideal candidate is a strong programmer or scripter, excels in working within a collaborative team, and operates independently in complex operational and production environments.

As a DevOps Engineer II, you will be responsible for the managing the cloud environment, assisting developers with the release and deployment of software, building, maintaining, and monitoring the health of the environment using a combination of technical proficiencies, organizational aptitude and interpersonal skills, as well as learning and progressing with evolving technology, including advance agentic workflows. You’ll leverage your expertise to improve our DevOps workflows, debug challenging issues, and ultimately independently oversee deployments and production systems.

Role and Responsibilities

• Maintain highly available AWS-based infrastructure for global video and related services.
• Provide recommendations for platform scalability, performance, and cost optimization.
• Optimize CI/CD pipelines that deliver releases faster and more reliably.
• Automate environment provisioning, system updates, and security patch workflows.
• Collaborate with developers to containerize workloads and streamline service deployments.
• Partner with the SRE team on advanced monitoring and alerting systems and to define and maintain service-level objectives (SLOs) and ensure they are met consistently.
• Utilize infrastructure patterns with security, scalability, and compliance in mind, including SOC 2, ISO 27001, and future certification readiness.
• Assist in production deployments ensuring consistent adherence to compliance and operational procedures.
• Diagnose live production issues, identify root causes, and ship fixes.
• Assist with cloud cost optimization by refining resource allocation and scaling strategies.
• Other duties as assigned.

The Tech Stack
AWS, Docker, K8s, Grafana, OTEL, Agentic AI, Git, GitOps, Java, JavaScript/TypeScript, Python, MySQL, CrateDB, and more.

Qualifications

• Bachelor’s degree in a relevant field or equivalent experience.
• 2+ years of DevOps or related experience.
• Strong AWS knowledge, including scaling, networking, security, and automation.
• Strong programming or scripting skills (Java, TypeScript, JavaScript, Python, or similar languages).
• Experience with CI/CD systems, infrastructure as code, and monitoring tools.
• Proven track record of troubleshooting production systems under pressure.
• Strong communication skills for cross-team collaboration.

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

The Perks! 

• The pay range for this opportunity is $90,000- $125,000 annually. In addition, this position is eligible for an annual discretionary bonus. 
• Employees are eligible to purchase company stock at a discounted rate
• Collaborative, fun, creative culture where idea sharing is encouraged
• Casual dress (Jeans are welcome!)
• Medical, dental, vision & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.
• Up to $5,000 annual company match for 401k
• Company paid short-term/long-term disability, AD&D and life insurance
• Paid maternity and paternity leave
• 15 Days of Paid Vacation accrued per year (increases after year 3)
• 7 Paid Sick/Wellness days per year
• 9 Paid Holidays per year
• This position is eligible for a flexible hybrid work schedule
• Educational Assistance Program covering non-degree support, undergraduate and graduate degrees
• Employee Equipment Program – Free Alarm.com system for your home!

About OpenEye:

OpenEye is a leading cloud video platform company delivering solutions for video security, business intelligence, and loss prevention. For over 20 years, we've been committed to creating easy to use, comprehensive video management systems backed by our signature Heroic Customer Service® and support.

Our on-premise and cloud products protect schools, hospitals, banks, retail stores, and other facilities worldwide, delivered through our trusted network of certified service providers. OpenEye is a subsidiary of Alarm.com.

Learn more at www.openeye.net.

OpenEye is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:

Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to [email protected].

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