Job Description:

Reporting to the academic Department Chair, the Department Manager is responsible for supporting assigned faculty and Chairs in their programs' efficient and effective operations. Serving as the hub of academic affairs logistics for assigned programs, specific focus areas include course support, faculty support, budget support, and information management.  

This is a full-time remote position based in Los Angeles, California. Occasional in-person attendance will be required, along with domestic travel and work outside standard business hours to support key activities and events as determined by the program.

Core Responsibilities: 

Academic Support

• Provide support for term preparation (e.g., ensuring timely availability of course materials, collaborating with Facilities to secure required space and technology).

• Manage active courses’ logistical needs (e.g., routing requests for course modification through the necessary approvals).

• Assign faculty advisors and manage student access to remote academic resources where applicable.

• Support program accreditation activities (e.g., data management, site visits).

• Manage academic department assessments, e.g., CCE, ACE, CPCE, and comps exams.

• Manage the documentation and processing of student research, i.e., thesis/AAP/ARP/dissertation, e.g., forms collection, Maxient, manuscript preparation submission.

Personnel Support

• Publicize, record, and distribute faculty training resources.

• Assist with obtaining faculty-facing technologies and accounts.

• Coordinate logistics for program-specific events (e.g., team meetings, town halls, residencies).

• Facilitate the submission of personnel-related documents (e.g., I-9).

• Ensure coordinated communication between faculty, student support, and advising operations on all relevant academic operations activities.

• Supervision of Office Assistants

Budgetary Support

• Obtain and submit necessary documents for vendor and third-party payments (e.g., W-9, invoices).

• Track office supply orders for budgetary and operational needs.

• Process payment adjustments related to teaching overage, dissertation payments, and under-enrolled courses.

Information Support

• Manage programs’ OneDrive and email accounts.

• Ensure proper storage of department-specific records (e.g., comprehensive exams, internship placement documents, syllabi).

• Manage online course requests by collecting required documents and providing responses.

Responsibilities may include other related duties, as needed. 

Minimum Qualifications 

• 1-2 years of administrative or higher education experience  

• Bachelor’s degree required;  

Ideal Qualifications 

• Excellent interpersonal skills

• Strong time management and prioritization skills

• Highly organized and attentive to detail

• Ability to manage projects independently

• Strong administrative skills

• Team-oriented

• High level of computer proficiency, including MS Office (Access, Excel, Publisher, PowerPoint, and Word), Adobe Professional

• CampusVue or Campus Nexus experience  

The Chicago School offers a generous compensation and benefits package, as well as the opportunity to work for a leader in the field of education. Some of our key benefits include: generous paid time-off, medical and dental coverage, company-paid life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts (FSA), tuition reimbursement, professional development, and regular employee appreciation events.

The Chicago School is an Equal Opportunity Employer.

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Company:

The Chicago School