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Sobre este puesto de Dedicated Customer Care Representative Senior en FedEx Express

FedEx Express · Presencial · FXE-LAC/CRSJOPC/SJOPC San Jose

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FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.

FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:

2020 Fortune’s World Most Admired Companies (14th)
2019 Fortune’s Best Places to Work (15th)
2019 Forbes’s One of the “Best Employers for Diversity”
2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.

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RC787205 Dedicated Customer Care Representative Senior (Open)English (Required)

Dedicated Customer Care Representative Senior

Full time

FedEx Centro de Operaciones Complejo El Quijote, Costado Norte de Intel, Bodegas 11 & 12 99998 Belen, La Ribera Costa Rica

Bookings ;Customer Support; Dedicated Account Desk; Enquiries (Ad Hoc); Relationship Management; Tracking & Monitoring Solutions (Including Prevention)

Involves online and telephone contact with external/internal customers within functional area and completing any related administration.

Interpersonal Skills, Written & Verbal Communication Skills, Team Working Skills, Microsoft Office & PC Skills, Problem Solving Skills

High School diploma. Some college preferred. Spoken and written fluency in local language as well as English as determined by the results of TOEIC exam.

Job Posting End Date:

2026-11-11
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Sobre FedEx Express

FedEx Express is the world's largest express-transportation company. Serving 220 countries globally, we have the world's most advanced and reliable global air-ground express distribution network. Delivering parcels on time, to the right place is our business. So much so, we are continually expanding and refining our uniquely integrated all-cargo express network. A network that relies as equally on its transportation, communication, and information technology infrastructure as it does on its people. Over more than 425,000 team members around the world embody the can-do spirit that has made us one of the most admired and reputable companies in the world. They are united by their commitment to

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