As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

60 Crittenden Blvd, Rochester, New York, United States of America, 14620

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

100451 Transportation and Logistics

Work Shift:

UR - Day (United States of America)

Range:

UR URG 112 H

Compensation Range:

$33.94 - $50.87

Responsibilities:

Directs implementation and maintenance of all University Parking Systems. This shall include but is not limited to design, development, configuration, testing and security of all University Parking Systems. Supports departmental policy development, compliance with regulatory guidelines, and effective and efficient parking operations and services.

Ensures compliance with general, fiscal, budgetary and personnel policy and procedure guidelines. Responsible for maintaining adherence to all University Parking guidelines. Oversees departmental projects, such as development of new guidelines and policies during platform transitions. Ensures operational performance meets the needs and expectations of users and develops/maintains communications with such.

SCHEDULE

• Mon - Fri 8:00am - 4:30pm

ESSENTIAL FUNCTIONS

• Oversees the parking database, reviews and analyzes incoming data. Develops and informs staff and management with regards to the departmental computer system processes, works with ITS/ACS to ensure system functionality. Builds queries and writes Crystal reports for University parking data. Maintains a broad knowledge of technology, equipment and/or systems.
• Plans, develops, and implements parking-related projects, programs, policies, and procedures to meet the needs of customers and stakeholders, improve service, and ensure safe and efficient operations. Oversees the proper assignment and configuration of over 15,000 permits annually equating to $8,000,000 in revenue. Performs data analysis, reports metrics, monitors performance, and implements improvements to ensure safe and efficient operations.
•  Participates in and supports on-going and annual permit renewal processes. Coordinates the compilation of statistical data used in determining the proper sale percentage for all employee, visitor and student parking lots. Makes recommendations for use of funds. Analyzes reports to identify and investigate deviations and make adjustments.
• Acts as liaison for internal and external customers for all University parking related programs. Meets with customers to develop programs that meet customers’ requirements. Resolves internal operational problems and issues. Reviews interpretation and modification of parking-related guidelines and procedures. Monitors approximately $7,000,000 in Parking payroll deductions to ensure proper transfer of funds. Meets and reports to senior leadership on Parking goals and metrics. 
• Serves on and participates in various internal University committees, work groups and/or ad hoc task forces, which include special projects and special events Meets regularly and as needed with internal and external parking program stakeholders to report on performance and ensure all Parking systems are operating within Department and University guidelines. 
• Hires or makes the principal recommendation on the hiring of Information Analysts staff, completes performance reviews and recommendations on promotions, salary and other personnel matters. Consults and collaborates on recommendations for staff requirements, training and development. Determines composition and organization of staff and assigned responsibilities.  
• Other duties as assigned

MINIMUM EDUCATION & EXPERIENCE

• Bachelor's degree and 3 years of relevant experience in operations and maintenance required
• Degree in Finance or Business preferred
• Supervisor experience preferred
• Or equivalent combination of education and experience

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent professional and interpersonal skills, ability to interact effectively with senior administrators, faculty, staff, and students strongly preferred.
• Strong organizational and communications skills (verbal and written) strongly preferred.
• High proficiency with Microsoft Office is strongly preferred.

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.