Jobs › Companies › Brightedge › Customer Success Manager, Search Marketing Analytics- London

Sobre este puesto de Customer Success Manager, Search Marketing Analytics- London en Brightedge

Brightedge · Híbrido · London
Shape the future of Search. 
 
About BrightEdge 
BrightEdge is a leading enterprise SEO and content performance platform that helps companies understand how their digital content drives real business results. Founded in 2007, we’re trusted by thousands of organizations across more than 80 countries, including brands like Microsoft and Visa.  Our platform combines powerful data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns based on real-time content performance. 
 
What sets BrightEdge apart are our people.  With 400+ global employees across 7 offices, we foster a collaborative, curious, and supportive environment where smart ideas are encouraged and impact is visible.  If you enjoy solving meaningful problems, learning new things, and working alongside talented teammates while helping shape the future of digital marketing, BrightEdge is a great place to build your career. 
 
About the Role 
 
This role requires 3 days a week, T-TH, onsite in our London office.
 
Our Customer Success organization is the heart and soul of BrightEdge and a competitive differentiator for us in the market.  With teams dedicated to onboarding, professional services, customer success, account management (and more!), we provide meaningful and strategic support to our customers, enabling them to hit their organic search goals. 
 
As a SEO Marketer Customer Success Manager, you drive impact for BrightEdge’s most sophisticated customers from launch all the way through the customer lifecycle. You evangelise the value of a well-implemented SEO analytics environment and when you build that value, great things happen for your customer. BrightEdge is the gold standard for SEO data, and you bring this to life by ensuring that the platform is tailored to the multiple divisions of a large organization. You are with your customer every step of the way to make BrightEdge make a difference to their business.    

How you'll spend your time:

  • Drive Business Outcomes — Turn customer data and digital marketing insights into strategies that improve brand visibility and business performance.
  • Analyze & Present Data — Analyze customer data, identify meaningful insights, and confidently present findings and recommendations to customer leaders and executives.
  • Translate Business Needs — Understand customer goals and translate them into effective platform workflows, reporting, research, and use cases.
  • Drive Adoption & Engagement — Lead customer sessions, train teams across divisions, and drive platform adoption through ongoing education and strategic partnership.
  • Expand Customer Impact — Build strong relationships, identify opportunities to increase platform value, and enable advanced AI-powered use cases that support long-term customer success.
  • We're excited about you if you have:

  • 5+ years of relevant experience managing multiple customer accounts, ideally in Customer Success, Digital Marketing, Analytics, or a related field
  • Bachelor’s degree required
  • Data & Business Acumen — Ability to uncover business needs, analyze data, develop insights, and present recommendations to customers and executive stakeholders
  • Platform & Project Management — Experience driving technology adoption, managing complex integrations, and partnering with technical and business stakeholders
  • Digital Marketing Expertise — Strong understanding of digital marketing with working knowledge of SEO
  • Analytics Experience — Enterprise experience with Tableau, Domo, Power BI, Adobe Analytics, or similar platforms
  • Benefits:

  • Competitive salary and bonus 
  • Comprehensive benefits (including BUPA healthcare) 
  • Fully stocked kitchens 
  • Social events 
  • Opportunity to expand your experience and knowledge 
  • Smart and fun colleagues 
  • Central Birmingham location 
  • Working in a fast-paced environment where you can make a difference 

  • How we work 
    BrightEdge is an equal opportunity employer and is committed to building a diverse and inclusive workplace. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.
     
    If you’re excited about this role but don’t meet every qualification, we encourage you to apply. Imposter syndrome can hold great candidates back, and we believe potential and willingness to learn matter just as much as checking every box. We value diverse perspectives, experiences, and ways of thinking, and we’re committed to building a team where everyone feels they belong and can do their best work. 

    How we work 
    BrightEdge is an equal opportunity employer and is committed to building a diverse and inclusive workplace. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.

    If you’re excited about this role but don’t meet every qualification, we encourage you to apply. Imposter syndrome can hold great candidates back, and we believe potential and willingness to learn matter just as much as checking every box. We value diverse perspectives, experiences, and ways of thinking, and we’re committed to building a team where everyone feels they belong and can do their best work. 
    ¿Listo para postularte en Brightedge?
    Postúlate en Brightedge

    Empleos similares

    Laka
    Customer Success Specialist German and English Speaking
    Laka
    ⚡ Postúlate pronto London, England, United Kingdo... Presencial £20,800–£20,800
    ● Nuevo 👁 Visto ✓ Postulado hace 56m
    Demandbase
    Customer Success Manager II
    Demandbase
    ⚡ Postúlate pronto London · restringido por ubicación
    ● Nuevo 👁 Visto ✓ Postulado hace 1h
    Job Board
    Lead Customer Success Manager, EMEA
    Job Board
    ⚡ Postúlate pronto London, England, United Kingdo... Presencial
    ● Nuevo 👁 Visto ✓ Postulado hace 3h
    Epidemic Sound
    Senior Customer Success Manager
    Epidemic Sound
    ⚡ Postúlate pronto London Híbrido
    ● Nuevo 👁 Visto ✓ Postulado hace 5h
    NICE
    Lead Customer Success Manager
    NICE
    ⚡ Postúlate pronto United Kingdom - London Presencial
    ● Nuevo 👁 Visto ✓ Postulado hace 7h
    Ping Identity
    Customer Success Manager
    Ping Identity
    ⚡ Postúlate pronto UK - Remote · restringido por ubicación
    ● Nuevo 👁 Visto ✓ Postulado hace 7h
    Ping Identity
    Manager, Customer Success
    Ping Identity
    ⚡ Postúlate pronto UK - Remote · restringido por ubicación
    ● Nuevo 👁 Visto ✓ Postulado hace 7h
    incident.io
    Commercial Customer Success Manager
    incident.io
    ⚡ Postúlate pronto London Presencial £85,000–£118,000
    ● Nuevo 👁 Visto ✓ Postulado hace 9h
    incident.io
    Enterprise Customer Success Manager
    incident.io
    ⚡ Postúlate pronto London Híbrido £115,000–£150,000
    ● Nuevo 👁 Visto ✓ Postulado hace 9h

    Regístrate para recibir sugerencias adaptadas a los empleos que abres y las búsquedas que guardas.

    Más empleos en Brightedge

    Ver todos los empleos en Brightedge →

    Postúlate ahora
    🤖

    Un momento — para

    JobsRadar se creó para personas reales que están pasando un mal momento en su búsqueda de empleo — no para solicitudes automatizadas. Estás haciendo clic demasiado rápido y ahora estás bloqueado temporalmente.

    Vuelve más tarde. Si de verdad estás buscando empleo, cuentas con nosotros — solo compórtate como una persona.

    Catch your next role the second it’s posted.

    Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

    Create free account

    Free forever · takes 30 seconds · already have one?

    Toma ventaja en tu búsqueda de empleo.

    Únete a nuestro canal de Telegram para lo que te ayuda a conseguir el puesto — referencias salariales, el pulso semanal del mercado y avisos de nuevas funciones. Sin spam, solo señal.

    Únete al canal — es gratis