Jobs › Companies › American Concrete Products › Customer Service Representative

Sobre este puesto de Customer Service Representative en American Concrete Products

American Concrete Products · Presencial · Valley, Nebraska, United States

American Concrete Products is a leading manufacturer of quality concrete products for various industries. We are currently seeking a Project Coordinator that will provide operations and customer service support function(s). 

Primary Objective: Support Sales with estimates and provide post-sale customer service.

Critical Job Functions:

  • Execute the production of estimates, price lists, proposals and solicit vendor quotes in order to bid projects.
  • Review and interpret construction documents (plans, specifications) and perform quantity takeoffs for estimates.
  • Communicates with Sales, Customers and Engineering Staff to ensure estimates are accurately submitted on deadline.
  • Communicates directly with customers about delivery dates, price change orders, add-ons, accessories or new scope.
  • Produces accurate bill-of-materials for estimates and/or structures being planned for production.
  • Assists with ERP System Part Creation, Sales Order Entry, Part and B.O.M. Maintenance across all sites.
  • Follows up on site-direct shipments from vendors, obtains and files Proof of Delivery (P.O.D.) and notifies customers.
  • Maintain library of vendor price-lists to ensure documentation is accurate and up-to-date.
  • Answer and return Customer phone calls in a timely manner and handle issues swiftly and professionally.

Attributes

  • Ability to interpret technical documentation (i.e. Construction Documents).
  • Ability to interface regularly with Customers over phone, email and web-conferences as needed.
  • Resourceful and information seeking, does not assume information will be provided to perform critical tasks.
  • Demonstrate ability to problem solve, think quickly and respond to Customers and Staff in a timely manner.
  • Displays a sense of urgency and professionalism when handling difficult Customer service issues or requests.
  • Ability to self-manage priorities and follow up with internal and external Customers.
  • Displays pride in work product and work ethic, strives to meet or exceed expectations and achieve results.
  • Self-starter who is engaged and interested in actively learning about the company’s products and processes.
  • Demonstrate enthusiasm and professionalism in every aspect of Customer and intercompany relations.

Requirements

  • Strong communication skills (verbal and written).
  • Strong analytical/critical thinking skills.
  • Demonstrated proficiency in REVU Bluebeam required.  AutoCAD/REVIT a major plus but not required.
  • Manufacturing, engineering, mechanical and/or electrical control experience a major plus but not required.
  • Construction Specifications Institute (CSI) Certified Document Technologist (CDT) accreditation a major plus but not required.
  • 4-year undergraduate degree a plus but not required.  Construction Management degree. a plus, but not required.
  • Strong computer experience and knowledge in MS Suite (Word, Excel, PowerPoint), Microsoft Sharepoint.
  • Job requires some out-of-town travel to jobsites and plants in other states, less than 10% of the time.

Benefits

  • FULLTIME YEAR-ROUND WORK
  • Medical, Dental & Vision Benefit’s after 60 Days
  • Competitive Compensation & Profit Sharing
  • Available Over Time
  • 401K with Match
  • Internal promotional opportunities
  • Company Sustainability – Since 1940

Enterprise Properties, Inc. and its subsidiaries are an equal opportunity employer that complies with EEOC rules and regulations. American Concrete Products is part of the Enterprise Properties, Inc Family Pre-Employment Drug Screen, Criminal Background check, Reference check & Employment Verification are all part of our hiring process.

#ACPKS2021

¿Listo para postularte en American Concrete Products?
Postúlate en American Concrete Products

Empleos similares

Heritage Exposition Services
Customer Service Representative
Heritage Exposition Services
⚡ Postúlate pronto Phoenix, Arizona, United State... Presencial
● Nuevo 👁 Visto ✓ Postulado hace 2h
Hire Hangar
Customer Support Representative (financial background)
Hire Hangar
⚡ Postúlate pronto South Africa - Cape Town · restringido por ubicación $19,200–$24,000
● Nuevo 👁 Visto ✓ Postulado hace 3h
Luminis Health
Customer Service Representative-Patient Access and Support Services
Luminis Health
⚡ Postúlate pronto Annapolis, MD Presencial $36,400–$54,080
● Nuevo 👁 Visto ✓ Postulado hace 4h
ITS Logistics, LLC
Customer Service Representative
ITS Logistics, LLC
⚡ Postúlate pronto Sparks, NV Presencial
● Nuevo 👁 Visto ✓ Postulado hace 5h
Convera
Senior Customer Support Specialist
Convera
⚡ Postúlate pronto Santa Ana Híbrido
● Nuevo 👁 Visto ✓ Postulado hace 5h
Convera
Customer Support Specialist (German or French speaker)
Convera
⚡ Postúlate pronto Vilnius Híbrido
● Nuevo 👁 Visto ✓ Postulado hace 5h
Convera
Customer Support Specialist - Warsaw (hybrid) - Fluency in English & Polish required
Convera
⚡ Postúlate pronto Warsaw Híbrido
● Nuevo 👁 Visto ✓ Postulado hace 5h
Blink Health
Customer Support Specialist | Onsite- Pittsburgh
Blink Health
⚡ Postúlate pronto Pittsburgh, PA Presencial
● Nuevo 👁 Visto ✓ Postulado hace 5h
Blink Health
Customer Support Specialist| Onsite-Chesterfield
Blink Health
⚡ Postúlate pronto Chesterfield, MO Presencial
● Nuevo 👁 Visto ✓ Postulado hace 5h

Regístrate para recibir sugerencias adaptadas a los empleos que abres y las búsquedas que guardas.

Más empleos en American Concrete Products

Ver todos los empleos en American Concrete Products →

Postúlate ahora
🤖

Un momento — para

JobsRadar se creó para personas reales que están pasando un mal momento en su búsqueda de empleo — no para solicitudes automatizadas. Estás haciendo clic demasiado rápido y ahora estás bloqueado temporalmente.

Vuelve más tarde. Si de verdad estás buscando empleo, cuentas con nosotros — solo compórtate como una persona.

Catch your next role the second it’s posted.

Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

Create free account

Free forever · takes 30 seconds · already have one?

Toma ventaja en tu búsqueda de empleo.

Únete a nuestro canal de Telegram para lo que te ayuda a conseguir el puesto — referencias salariales, el pulso semanal del mercado y avisos de nuevas funciones. Sin spam, solo señal.

Únete al canal — es gratis